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Motor City

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Saved a lot of time and money!

I highly recommend this dealership. I was working with Mezz and Kenneth and they both gave me exceptional service. Quick and Courteous, they respected my time and I got just the car I was looking for. Thank you again, I will be coming by in the future for another car! The car I bought was in excellent condition. They fully serviced my car and also gave me a free oil change. I saved a lot of time and money dealing with Motor City. Try them out, you wont be disappointed! 10 stars!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are scams don’t go there

Don’t go there they make you put down a lot of money just to tell you that you brought a new car and they can’t fix it

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excessive Additional Fees

I saw on the Motor City web site, in addition to the advertised price, they want $4,500, either from a trade in or a down payment + a possible prep fee. This will increase your purchase by about $5,000 OVER their advertised price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Satisfied Customer!

I had a great experience buying a car from dealer come down to motor city and get you something nice everyone is very cooperative and will help you get into the car of your dream :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They know what they doing!

I just purchased a car from motor city located in queens NY . cars is clean and safe. the dealer name is mezz. upstanding guy, straight forward , helpful , costumer service was GREAT .. this dealership is where you want purchases your future car folks.... 5 STARS.........mechanic know what he doing Great man... will see them soon for my next car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Most Amazing Experience Ever!!!!!!

Definitely would recommend this dealership to anyone who is looking for a great reliable used car. Mezz is so professional, his personality is wonderful. The staff goes above and beyond for their customers. They really are there to please by making you feel very comfortable. I mean comfortable with payments of a car and the entire atmosphere there. We were looking for a car for my daughters graduation Motor city was the first place we stopped to look, then we went to look 3 other places but of course ended up coming back to Motor City. Mezz and the staff treated us like family. After purchasing the car (unknown to Mezz and the staff) I was worried about trying to find a bow for this amazing gift, when we picked the car up there was a beautiful big bow on it for my daughter (talking about going above and beyond and I mean with detailing to perfection to the final touch of THE BOW ) Thank you guys so much for making this day special for us. If anyone is looking for a reliable car with salesmen that go above and beyond to help you drive the car of your dreams off the lot this is the place (Motor City, where we found the car that blew my daughters mind at first site) THANK ALL OF YOU FOR HELPING US MAKE THIS DAY SO SPECIAL.....MOTOR CITY IS WHERE MY NEXT CAR IS COMING FROM.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEST EXPERIENCE EVER!!!

Truly a great experience. At first I was skeptical about dealing with used car dealers from bad experiences in the past but the salesmen mezz quickly put my doubts to rest.First of all I aarrived at the Dealer at closing time and I didn't expect to get to view the car that night but mezz not only stayed open late so I can view the car he also allowed me to test drive it.we set up an appointment for the next day mezz with beyond helpful wit my purchase. He helped me transfer my current insurance from my old car to the new one.he even allowed me to pay my insurance company using his company bank card because i didn't have all of the money on me at the time.he was very informative and walked me through the entire process carefully explaining ever step.he promised me that I can pick up my vehicle on Saturday which I thought was not possible because we finished the paperwork on Friday and dmv is closed on Saturday, but to my surprise the car was ready to be picked up Saturday so he's a man of his word. Honestly I can say that he put confidence back in me with dealing with a use car company. I would recommend motor city anyone looking for a top of the line used quality car and when you get there don't deal with anyone else but MEZZ!!!!! He even offer to fix the problems on my old car.i definitely look forward to doing more business with them in the near future. Thank you mezz and motor city for everything you did to make my experience one of the best car buying experience in my lifetime

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CANT THANK THEM ENOUGH

Mezz was great. Terrific salesman and person.he helped me out tremendously with deciding on a vehicle and went completely out of his way to make sure that I was satisfied. He is definitely a man of his word and I look forward to doing business with him again in the near future. He solved all my credit and financial issues like you wouldn't believe. He even allowed me to use his personal bank card when I couldn't make it to the bank on time and that's something I definitely wouldn't of expected. If you're interested in buying a quality used car look no further.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service! Amazing selection of used cars!

Just recently bought a car Mezz was really helpful and broke everything down to aid me into getting me to finance my car. Had a couple options for cars but my eye caught one and we came down to a deal and really worked with me. Drove out the same day with the vehicle. Definitely going back soon when my brother starts driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Experience!!

Very happy with our new Nissan. We found motor city on google and chose them in particular because of their exceptional reviews. This is a confirmation that they are more than exceptional, they are great. The whole process from start to finish was only a weekend long. Mezz, assisted us with any questions we had and truly held our hands throughout the process . Being first time Auto buyers, we were in need of exactly that. We cant thank Motor City enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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