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Gillespie Ford

(1,000 reviews)
Visit Gillespie Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 448-2207 (888) 448-2207
Used (888) 859-4824 (888) 859-4824
Service (888) 741-5348 (888) 741-5348

Inventory

See all 446 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2018.
As a premier Illinois Ford dealer we have a huge selection of new and used vehicles from which to choose. Gillespie Ford online and offline customers enjoy special vehicle offers every day. We offer Ford service & parts an online inventory and outstanding financing options making Gillespie Ford the preferred dealer for Gurnee Chicago Libertyville Antioch Wauconda Waukegan North Chicago Grayslake Mundelein Vernon Hills McHenry Buffalo Grove Highland Park Kenosha Palatine Arlington Heights Des Plaines Schaumburg Hoffman Estates Evanston and Elgin Ford buyers.
Choose from over 400 vehicles in stock

Service center

Phone number (888) 741-5348

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

(1,000 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gillespie Ford from DealerRater.

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Process was flawless with Edgar.

Process was flawless with Edgar. He understood my needs and proceeded to take action. I ended up with a car that I wanted at the end!

Process was flawless with Edgar.

Process was flawless with Edgar. He understood my needs and proceeded to take action. I ended up with a car that I wanted at the end!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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I called the dealership and response to an ad for a Ford

I called the dealership and response to an ad for a Ford expedition advertise online. I I dealt with Elverardo, and he took care of me. I drove long distance to buy this vehicle and he had everything set up in advance. He was also very easy to work with and communicated well.

I called the dealership and response to an ad for a Ford

I called the dealership and response to an ad for a Ford expedition advertise online. I I dealt with Elverardo, and he took care of me. I drove long distance to buy this vehicle and he had everything set up in advance. He was also very easy to work with and communicated well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gillespie Ford. We look forward to having you as one of our valued customers for many more years to come!

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Edgar and Gillespie Ford were awesome during the sales

Edgar and Gillespie Ford were awesome during the sales process. Very simple and no hassle or tricks. They are the best!

Edgar and Gillespie Ford were awesome during the sales

Edgar and Gillespie Ford were awesome during the sales process. Very simple and no hassle or tricks. They are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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Edgar H was fantastic!

Edgar H was fantastic! He made the process smooth, and was very easy to work with.

Edgar H was fantastic!

Edgar H was fantastic! He made the process smooth, and was very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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From start to finish it was an exceptional experience

From start to finish it was an exceptional experience purchasing a vehicle from Edgar and the Gillepsie Ford team.

From start to finish it was an exceptional experience

From start to finish it was an exceptional experience purchasing a vehicle from Edgar and the Gillepsie Ford team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gillespie Ford are glad to have you as a customer.

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From start to finish Edgar was great to work with.

From start to finish Edgar was great to work with. Didn’t think we would get into a spec’d out Bronco considering we were coming in for a base model!

From start to finish Edgar was great to work with.

From start to finish Edgar was great to work with. Didn’t think we would get into a spec’d out Bronco considering we were coming in for a base model!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gillespie Ford!

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Always purchased vehicles from Gillespie.

Always purchased vehicles from Gillespie. and always will. Service is A + every single time. Thanks.

Always purchased vehicles from Gillespie.

Always purchased vehicles from Gillespie. and always will. Service is A + every single time. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I work overnight and Edgar was able to work with me even

I work overnight and Edgar was able to work with me even during his off time! Amazing customer service.

I work overnight and Edgar was able to work with me even

I work overnight and Edgar was able to work with me even during his off time! Amazing customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Unbelievable customer service.

Unbelievable customer service. Edgar and team were beyond incredible and completely understood my needs. I’ll buy my next 100 👍👍cars from this dealership. Customer service on overdrive.

Unbelievable customer service.

Unbelievable customer service. Edgar and team were beyond incredible and completely understood my needs. I’ll buy my next 100 👍👍cars from this dealership. Customer service on overdrive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Edgar was delightful.

Edgar was delightful. He’s been dealing with my son with all his cars and we can see why! White glove treatment.

Edgar was delightful.

Edgar was delightful. He’s been dealing with my son with all his cars and we can see why! White glove treatment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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