Reviews
Write a reviewGreat, prompt service! Super friendly
I love the service department and the prompt and thorough service and the waiting room is very clean and comfortable. Love the beverage and snack bar to accommodate the wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out, Michael! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Ryan Coe, GM, rcoe@foxmotors.com
Fox subaru service
Great staff that got the work done quickly. Coffee and goodies available is a big plus to me. People were very friendly as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru, we value our customers and we look forward to seeing you down the road. Best, Ryan Coe, GM, rcoe@foxmotors.com
Time is of the essence!
Convenience! So nice to not worry about an appointment. The waiting room was spacious and I loved the complimentary coffee and snacks. The waiting room was also very clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great experience while waiting
Fast attentive service. Friendly People. Nice waiting room. My dog likes the dog run. Fair explanations. Honest people with the aim to please the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Ryan Coe, GM, rcoe@foxmotors.com
2022 BRZ delivery
My sales rep Aman Singh was most responsive and very professional- from working with me by phone, emails and picking me up at the airport. He described the car perfectly. He was also helpful in getting me in touch with the Used car sales manager to close the deal. Great sales and delivery experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ryan Coe, GM, rcoe@foxmotors.com
Excellent service
Very detailed about the service I received from tech support. Friendly environment to wait in while service was being performed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Ryan Coe, GM, rcoe@foxmotors.com
Got a Full Brake Job - Couldn’t be Happier
Always happy with the quality of work done, speed at which work gets done, the communication during the service, and the honesty and integrity of the folks at Fox.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru, we value our customers and we look forward to seeing you down the road. Best, Ryan Coe, GM, rcoe@foxmotors.com
Clean Space
It was ok had a few questions that did not get answered. I wish the cashier would have ask if you had any discounts or coupon for the service(s) you had.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Conni, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Ryan Coe, GM, rcoe@foxmotors.com
Fox Subaru Grand Rapids Michigan
Efficient service. I trust the dealership. Nice waiting area, and Saturday times are perfect for me. Love keeping my car in good condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru, we value our customers and we look forward to seeing you down the road. Best, Ryan Coe, GM, rcoe@foxmotors.com
Very caring service
My Service Advisor was very good, very attentive, speed was great. All in all my experience was great. I would recommend. Coffee is also great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience, James! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ryan Coe, GM, rcoe@foxmotors.com