Reviews
Write a reviewConfusing digital schedule process
Service desk and people were excellent and prompt. The anticipated work was explained and I was texted when it was complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Diane! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com
Service, Oil Change
The personal assistant. They meet and greet you at the entry and walk over to you for explanation of service at the end. The customer area is wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience, Carolyn! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ryan Coe, GM, rcoe@foxmotors.com
Nice!
Quick, friendly service. It was all done before I expected. Everything was explained well. Nice waiting area. I especially like the complimentary coffee and snacks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Fox Subaru, we value our customers and we look forward to seeing you on your next visit. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service
They are very courteous and friendly. They keep you informed of progress on your vehicle. The waiting area is fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru, we value our customers and we look forward to seeing you down the road. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service, fast and efficient
Easy; willing to negotiate; got the car the same day; salesman (Dylan Holt) was helpful and friendly, dealership was clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pamela, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Subaru. Please feel free to contact us if you have any questions on your new purchase. Best, Ryan Coe, GM, rcoe@foxmotors.com
Nice salesman
Nate was very professional and helpful. He was quick to get back with us on any questions I had. The showroom was beautiful. One of the employees had taken the car home for the night when we got there for a test drive, but he quickly came back so we could drive the CRV.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this amazing review and shoutout for Nate! We really appreciate your business here at Fox Subaru Best, Ryan Coe, GM, rcoe@foxmotors.com
Our First Subaru
Dwayne Boyd has a good sense of humor and was a big help with our first Subaru selection! We liked working with the staff who worked at Fox. Mercedes might want to change her name to Subaru? LOL
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience, Michael! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com
Courteous staff and comfortable waiting area
Courteous, friendly staff, comfortable and spacious waiting area with nice amenities, drink and snacks. Efficient check-in process. Timely service as estimated.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru, we value our customers and we look forward to seeing you on your next visit. Best, Ryan Coe, GM, rcoe@foxmotors.com
Excellent, no-nonsense experience.
No pressure sales while being considerate of my multiple test-drives to help me come to the decision of which model to purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review, William! We really appreciate your business here at Fox Subaru. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great-fast service
Fast and very friendly. Above and beyond with the waiting area. I would highly recommend this place. I'll never go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Karla! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com