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Acura of Pleasanton

(1,547 reviews)
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award

Reviews

(1,547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Pleasanton from DealerRater.

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My experience has been outstanding!

My experience has been outstanding! My sales persons name is Tamonna I personally nicknamed her T, she was very personable as well as accommodating, she returned phone calls and if unavailable she got back to me in a very timely fashion. She stayed on top of all things to make this process for me as easy as possible. I had one hiccup and she made me feel very comfortable and took care of it immediately!!!!! Thank you T !!!??. Acura in Dublin on Rosewood. be sure to ASK FOR T AS I CALL HER?. Tamonna

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Justin for sharing of your car shopping experience with our teammate Tamanna here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Great maintenance service, fast, quick and reliable.

Great maintenance service, fast, quick and reliable. Attention to details, very nice showroom and great selection of models.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you DILIP for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

1st class service department to care of my recall for

1st class service department to care of my recall for internal engine issues. The results were highly satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

I always enjoy going to Acura Pleasanton for my car

I always enjoy going to Acura Pleasanton for my car service. Everyone is professional and the facilities are welcoming and clean. Today I worked with Landon Bura, who never disappoints! Landon always provides great customer service and is very upfront on my car?s needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you JUNE for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Landon and our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Purchasing a vehicle through Acura of Pleasanton was an

Purchasing a vehicle through Acura of Pleasanton was an enjoyable experience. This is the third vehicle we bought from the Hendrik motor group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations tony on your new vehicle purchase and thank you for sharing of your experience our teammate Kenji here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Acura of Pleasanton

I like the way that Gray C does business.

I like the way that Gray C does business. He took good care of we for a schedule A maintenance. He taught how to use my remote to start my car. Their service staff sent me a video explaining what they did. Hendrick is an old dealership. The waiting room is a little small. They offer free wifi, water, and snack.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi VT, thank you for your positive review; we are happy to pass along your feedback to Gary and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Inquired online and Helder reached out.

Inquired online and Helder reached out. We gave our wants and needs of a family car and he delivered! 10/10 shopping experience and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you ILAISAANE for sharing of your experience with our teammate Helder here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Great service from Kenji Iwahashi & all.

Great service from Kenji Iwahashi & all. We have been doing business with your company for years & love it especially the service given by marisol.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you CHARLES for sharing of your car shopping experience with our teammate Kenji here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

I had a pleasant experience with this dealership and they

I had a pleasant experience with this dealership and they took really good care of me while I was there. Walked out with a brand new car that I love!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Alyssa for sharing of your car shopping experience with our dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Tamanna Amiryar reveals exemplary professionalism, guides

Tamanna Amiryar reveals exemplary professionalism, guides customers through the buying thought process and helps them feel comfortable and relaxed. Acura of Pleasanton clearly has the right people for the job and I wouldn't look anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you Cliverfor sharing of your experience with our teammate Tamanna while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton