North County Kia Hours
North County Kia is San Diego's Original Kia Dealer. Family owned and operated, and one of the highest rated dealers in
San Diego. Located in the Escondido Auto Park, we have the lowest prices and largest inventory in San Diego.
"SAN DIEGO'S ORIGINAL KIA DEALER. WE ARE THE ONLY KIA DEALER WITH A SERVICE CENTER OPEN 7 DAYS A WEEK!!!"
Oil, Filter Change
Cabin Filter Replacement
Air Filter Replacement
Fuel Injector Service
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Everything was going smooth until Eric - salesman and Tommy- sales manager attempted to add some undisclosed monetary additions to the vehicles price.... We go to the finance office with Mike and he hands us a couple agreement forms that were increasing the vehicles price by about $800. We informed Mike that we had neither discussed nor agreed to these “add ons”. His answer was, “well only the sales manager can remove them”. So it appears that sales manager “Tommy” can decide to add products/ services to be included in the vehicles price without telling you. We asked Mike to remove those costs from the contract, which he did after much hesitation and brief call to Tommy. If shopping for a vehicle at North County Kia, be on the look out for shady practices.
Great customer service highly recommended ask for shelby at customer service there all great there we've part of the Kia family for about 3yrs second... Kia we've owned
Good quick and informative service. Service manager was polite and efficient. Told me about issues that will need to Be addressed in the near future. Car... was cleaned While heee
I had decided to purchase a 2018 Kia Niro plug-in hybrid. I called my Credit Union and received an out the door price from another dealer when one came... in. This dealer like every other dealer in the southland did not have one in stock. Kia of Escondido called me to say that they just received the car and we agreed upon the credit union price. I drove with my wife and daughter 75 miles the next morning met the salesman, looked at the car and said we want it. Then we go inside and he brings the price out for $3,000.00 more than we agreed upon. His reason was that the vehicle had Lojak. I was not surprised by this tactic and I said this is the agreed upon price my credit union had for an out the door cash offer. He came back after visiting his manager and offered $750.00 over the agreed price and asked if I was going to leave over $750.00. Now I’m ready to leave and said that if he can’t honor our agreed upon price I will purchase the vehicle from another dealer when they receive one in a week to 10 days. When he comes back from his sales manager he agreed to the price , I thought. Then we wait for ninety minutes to get into an office and do the paperwork with the paperwork guy. After filling out the paperwork I go to fill out the check for the vehicle and he informs me I have to finance the vehicle to get this price and they will use the $750.00 Rebate as a down payment. He then says Whenever Kia finance sends me the loan information I have to call the phone number and get the payoff amount that should be our agreed price and then I can write a check to pay off the vehicle. I’m Three hours in on this deal and agree to this which I’m kicking myself all the way home for agreeing when this was supposed to be a check and were done today. I ask about prepayment penalties and he assured me that I will only have to pay what we agreed to on the sales price. We then go to get the vehicle and find out how to pair the phone and UVO but our salesman has no idea how to do this. He says another person will help us. Well she’s on a test drive so I ask the sales manager and he says we’re really busy and nobody is available but all the information is in the owners manual. I’m so shocked I walk out to the parking lot and waited another 30 minutes to get the phone set up. What a terrible dealership, no customer service. It took 5 hours and thirty minutes after we said we want it and the price was pre arranged. Ridiculous, but I guess that is what you can expect from Kia Sales Staff.
Good experience at KIA dealership. Found car online and talked through email to make process quicker. Did like their online finance application to help... move process along as well. Did have to work through another salesman due to one we talked to had to leave. But overall good experience.
Camille Santoro was the salesperson who helped us at north county Kia. Her knowledge and professionalism made our buying experience a pleasure. Camille... handled the entire process herself. test drive, questions, price negotiation, and paperwork. I would definitely recommend Camille and North county Kia to friends
Finding an 2018 Optima Hybrid that matched our (wife and I) desired specifications was not an easy task, but our salesperson, Danny, put in extra time... and effort to obtain the right car. Danny was also able to get us a great price. We are totally thrilled with our new car. Thanks Danny!
My wife and I wanted something that would allow us to carry large items. AJ showed why he's ranked #10 in the nation. Took my 2014 Forte and put me... in a 2018 Sportage. Beautiful car and agreed deal.
Needed to do a release of a 2018 Sorento. North County Kia had the exact model and features that I wanted. Their sales staff (Rich Dowdy and Nicki Ricci)... were kind and helpful.
The customer service was excellent. First we just have a look, I was looking for the person who I talked on the phone but she was’nt around. The guy helped... us and he was very nice and courteous . We end up buying the car. No hassle and very calm. The only thing was it took us 5 hours to complete the deal but I was happy. Thank you Kia of Esc