Reviews
Bought a used Audi from here and worked with Ben Morales.
Bought a used Audi from here and worked with Ben Morales. Ben was extremely professional, attentive, and very knowledgeable. Excellent service. If I didn’t live in California, I’d likely buy from them again! But Ben even helped with shipping my car!
Bought a used Audi from here and worked with Ben Morales.
Bought a used Audi from here and worked with Ben Morales. Ben was extremely professional, attentive, and very knowledgeable. Excellent service. If I didn’t live in California, I’d likely buy from them again! But Ben even helped with shipping my car!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great time working with Ben.
Had a great time working with Ben. He made the buying process smooth, was very accommodating, answered all my questions honestly, and I never felt rushed/pushed. I would recommend him and the dealership to anyone I know looking for a Porsche.
Had a great time working with Ben.
Had a great time working with Ben. He made the buying process smooth, was very accommodating, answered all my questions honestly, and I never felt rushed/pushed. I would recommend him and the dealership to anyone I know looking for a Porsche.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frain Salazar is absolutely worthless.
Frain Salazar is absolutely worthless. In his initial response to me he used a lot of words to say that my issue was not his job and he basically just doesn't care and referred me to PCNA. They did then have to inform him that it is his job and he does in fact have to care. We are at the time that I was initially quoted 6-8 weeks and I still can't even get any more of an answer other than basically, I don't have access to those records and can't give you any actual answers. This is of course on top of the fact that they initially sold me a CPO car that was so well inspected that you couldn't even open the door from inside the car and took 8 weeks for them to get that fixed as well. Overall, an absolutely worthless dealership. Please go to any other dealership and do not spend your money here.
Frain Salazar is absolutely worthless.
Frain Salazar is absolutely worthless. In his initial response to me he used a lot of words to say that my issue was not his job and he basically just doesn't care and referred me to PCNA. They did then have to inform him that it is his job and he does in fact have to care. We are at the time that I was initially quoted 6-8 weeks and I still can't even get any more of an answer other than basically, I don't have access to those records and can't give you any actual answers. This is of course on top of the fact that they initially sold me a CPO car that was so well inspected that you couldn't even open the door from inside the car and took 8 weeks for them to get that fixed as well. Overall, an absolutely worthless dealership. Please go to any other dealership and do not spend your money here.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Please accept our sincerest apologies for your sales experience being poor. At Autobahn Porsche, it is never our intention to provide such an experience. We would like to discuss more about the details and our General Manager can be reached directly at dmorrison@autobahnfw.com. Please do email him for assistance with resolving your issue. We do hope you have a great day.
I went in to purchase some parts for my 991 and Kyle was
I went in to purchase some parts for my 991 and Kyle was very helpful and knowledgeable. I would definitely recommend anyone needing parts or service visit Autobahn Porsche.
I went in to purchase some parts for my 991 and Kyle was
I went in to purchase some parts for my 991 and Kyle was very helpful and knowledgeable. I would definitely recommend anyone needing parts or service visit Autobahn Porsche.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
(BUYER BEWARE) If I had to do it all over again I
(BUYER BEWARE) If I had to do it all over again I would not buy from Autobahn Porsche Fort Worth. I have agonized at writing this review but the final straw was sending an email earlier this week, and when before I would receive a response from Finance (Frain Salazar) or the General Manager (Jim Morrison), now it's nothing. Purchased a CPO 2021 Porsche Cayman T from Autobahn in Oct 24. When I received the car in Virginia, purchased it from out of state, it had body damage that the shipper noticed but Autobahn didn't. Called and after 2 weeks of back and forth they agreed to fix the issue at a local body shop of my choosing. Fixed it and all is well but I was without my new Porsche for one week. Additionally, the dealership has failed to provide the CPO checklist that I have requested numerous times. This leads me to believe it was either not done well or not done at all. The CPO process and package comes at a premium and is the only reason I bought this vehicle from the dealership...(Buyer Beware) I've been waiting for my registration now for 3 months and have not received it yet. Temp tag expired on Dec 17, 2024 and since then I've been unable to drive it or risk the possibility of getting ticketed. I have called the dealership and they have stated they can't issue a new temp tag as it may delay the registration process, mind you they don't know what stage the registration process is. The dealership, GM included, have now stopped returning my messages or emails. (Buyer Beware) Please be aware that once you leave the dealership and they have completed the sale you may or may not getting the Porsche experience and customer service we all pay for and hope to get. Finally, I write this review knowing that it will undoubtedly anger the dealership and most likely increase the lack of inattention or care to my situation but I feel morally obligated to inform other individuals who are deciding on whether or not to do business with Autobahn Porsche. (Buyer Beware) (UPDATE) Dealer eventually rectified the problem, only after I involved Porsche North America.
(BUYER BEWARE) If I had to do it all over again I
(BUYER BEWARE) If I had to do it all over again I would not buy from Autobahn Porsche Fort Worth. I have agonized at writing this review but the final straw was sending an email earlier this week, and when before I would receive a response from Finance (Frain Salazar) or the General Manager (Jim Morrison), now it's nothing. Purchased a CPO 2021 Porsche Cayman T from Autobahn in Oct 24. When I received the car in Virginia, purchased it from out of state, it had body damage that the shipper noticed but Autobahn didn't. Called and after 2 weeks of back and forth they agreed to fix the issue at a local body shop of my choosing. Fixed it and all is well but I was without my new Porsche for one week. Additionally, the dealership has failed to provide the CPO checklist that I have requested numerous times. This leads me to believe it was either not done well or not done at all. The CPO process and package comes at a premium and is the only reason I bought this vehicle from the dealership...(Buyer Beware) I've been waiting for my registration now for 3 months and have not received it yet. Temp tag expired on Dec 17, 2024 and since then I've been unable to drive it or risk the possibility of getting ticketed. I have called the dealership and they have stated they can't issue a new temp tag as it may delay the registration process, mind you they don't know what stage the registration process is. The dealership, GM included, have now stopped returning my messages or emails. (Buyer Beware) Please be aware that once you leave the dealership and they have completed the sale you may or may not getting the Porsche experience and customer service we all pay for and hope to get. Finally, I write this review knowing that it will undoubtedly anger the dealership and most likely increase the lack of inattention or care to my situation but I feel morally obligated to inform other individuals who are deciding on whether or not to do business with Autobahn Porsche. (Buyer Beware) (UPDATE) Dealer eventually rectified the problem, only after I involved Porsche North America.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sauce1138, please accept our sincerest apologies again for your poor experience earlier this year. We hope you are enjoying your Porsche and have a great day.
Very straightforward and easy to work with.
Very straightforward and easy to work with. Communications around tariff issues could have been more timely.
Very straightforward and easy to work with.
Very straightforward and easy to work with. Communications around tariff issues could have been more timely.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
David Morrison did a super job to pivot me into a great
David Morrison did a super job to pivot me into a great deal and transition into the EV Macan. I can't say enough about how his follow through was after the sale. Thank you
David Morrison did a super job to pivot me into a great
David Morrison did a super job to pivot me into a great deal and transition into the EV Macan. I can't say enough about how his follow through was after the sale. Thank you
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had immediate assistance with salesman and good
Had immediate assistance with salesman and good communication with salesman and sales manager. Follow up was complete and above and beyond.
Had immediate assistance with salesman and good
Had immediate assistance with salesman and good communication with salesman and sales manager. Follow up was complete and above and beyond.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jackson was awesome and made the process so easy and fast
Jackson was awesome and made the process so easy and fast from start to when I picked up my car.
Jackson was awesome and made the process so easy and fast
Jackson was awesome and made the process so easy and fast from start to when I picked up my car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just bought a CPO Taycan from Autobahn, specifically with
Just bought a CPO Taycan from Autobahn, specifically with Ben Morales. The process was more or less smooth and I have little complaints about the inquiry process, but little complaints still mean that there are things that should be worked on at this dealer and by Ben Morales. I won't get into too much detail, but to sum it up, fees are not transparent, at least not until you can get a hold of the manager. The salesmen should be working harder for the customer and following through with what they say. Too many things said but not enough follow-through. If you're an out of state buyer, I also wouldn't trust what the salesperson says in regards to any imperfections. Vehicle was delivered with two small dents despite the salesperson saying there wasn't any. My fault for not seeing the car in person.
Just bought a CPO Taycan from Autobahn, specifically with
Just bought a CPO Taycan from Autobahn, specifically with Ben Morales. The process was more or less smooth and I have little complaints about the inquiry process, but little complaints still mean that there are things that should be worked on at this dealer and by Ben Morales. I won't get into too much detail, but to sum it up, fees are not transparent, at least not until you can get a hold of the manager. The salesmen should be working harder for the customer and following through with what they say. Too many things said but not enough follow-through. If you're an out of state buyer, I also wouldn't trust what the salesperson says in regards to any imperfections. Vehicle was delivered with two small dents despite the salesperson saying there wasn't any. My fault for not seeing the car in person.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car