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Star Subaru

(2,570 reviews)
2026 consumer dealer award
View 7 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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Reviews

(2,570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Subaru from DealerRater.

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Salesperson Kate and manager Mike presented a low stress experience. Professional, courteous,knowledgeable. I would certainly recommend them

Salesperson Kate and manager Mike presented a low stress experience. Professional, courteous,knowledgeable. I would certainly recommend them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to read about your experience with Kate and Mike! Thank you for choosing Star Subaru and for sharing your support. We wish you safe travels!

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I purchased my second Subaru in 2 weeks (second is for my wife) from Meeza O'Dair at Star Subaru in Bayside, Queens and we are loving it. We got the Forester Hybrid Premium and this thing rides and drives so smooth and quiet. Hybrids have come a long way! I drove it from Bayside to my home in Far Rockaway (45-60 minutes) and my wife drove for a couple of hours the next day and the gas gauge has barely moved at all. Meeza O'Dair is a pleasure to deal with in every aspect expected from a good sales person. She listens to your needs and doesn't try to sell you something you don't want, very important to me. There's nothing worse than a pushy sales associate. If you want buying a new car to be hassle free and exciting, just stop in to Star Subaru and ask for Meeza O'Dair.

I purchased my second Subaru in 2 weeks (second is for my wife) from Meeza O'Dair at Star Subaru in Bayside, Queens and we are loving it. We got the Forester Hybrid Premium and this thing rides and drives so smooth and quiet. Hybrids have come a long way! I drove it from Bayside to my home in Far Rockaway (45-60 minutes) and my wife drove for a couple of hours the next day and the gas gauge has barely moved at all. Meeza O'Dair is a pleasure to deal with in every aspect expected from a good sales person. She listens to your needs and doesn't try to sell you something you don't want, very important to me. There's nothing worse than a pushy sales associate. If you want buying a new car to be hassle free and exciting, just stop in to Star Subaru and ask for Meeza O'Dair.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We’re proud to have Meeza on our team and we’re glad she helped you find the perfect Forester Hybrid Premium at Star Subaru. Enjoy the smooth and efficient ride!

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Pleasure to deal with from start to finish. Walked in without an appointment (shame on me) and was taken care of as though I did. The $37k Crosstrek Wildeness I viewed online is what brought me there to begin with and upon arrival, to my surprise, the same car was sitting on the showroom floor right at the door and was marked down to $32k!! Point is, sometimes you need to drop by in person to see what they have.

Pleasure to deal with from start to finish. Walked in without an appointment (shame on me) and was taken care of as though I did. The $37k Crosstrek Wildeness I viewed online is what brought me there to begin with and upon arrival, to my surprise, the same car was sitting on the showroom floor right at the door and was marked down to $32k!! Point is, sometimes you need to drop by in person to see what they have.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! Meeting your needs without an appointment is how we like to do business. Happy driving from all of us at Star Subaru!

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Excellent personal and management they helped me in all the questions and concerns I was asked is a good dealer

Excellent personal and management they helped me in all the questions and concerns I was asked is a good dealer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review of our team here at Star Subaru! We can't wait to share your feedback with everyone and hope to see you again down the road.

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Service was excellent! Meeza was so helpful and patient. Star Subaru is lucky to have her.

Service was excellent! Meeza was so helpful and patient. Star Subaru is lucky to have her.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words for Meeza. We appreciate your support here at Star Subaru.

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What a great experience! Shopping for a car is stressful and Kate made it a breeze. Definitely going back to her again in the future for my next car!

What a great experience! Shopping for a car is stressful and Kate made it a breeze. Definitely going back to her again in the future for my next car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad Kate made the process smooth and enjoyable! Thank you for choosing Star Subaru, we look forward to seeing you in the future!

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Kate was a nice young lady who helpe me with the selection of the care and all the paper work involved with the final sale.

Kate was a nice young lady who helpe me with the selection of the care and all the paper work involved with the final sale.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, we are pleased to hear that Kate provided you with knowledgeable assistance throughout the purchase process. Thank you for choosing to work with the Star Subaru team!

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Decent service.Agents were very nice and polite I recommend star Subaru.Agent Mario was the best of them all.

Decent service.Agents were very nice and polite I recommend star Subaru.Agent Mario was the best of them all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Star Subaru! We are thrilled to hear that Mario and the team made your visit a great one. See you next time!

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Excellent service and attention to detail. Would highly recommend to anyone looking to purchase a vehicle.

Excellent service and attention to detail. Would highly recommend to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review, Marianne! We are so pleased you recommend us and we hope to see you again at Star Subaru. Enjoy your new ride!

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I have found that there are two types of car dealerships in this world. Ones who take advantage of you with opaque pricing, aggressive back and forth negotiations, hidden fees and last minute hard sell ad ons and others like Star Subaru who treat you with respect, fairly price their vehicles and take pride in their work. Our sales representative, Meeza, personifies this philosophy by creating a warm friendly experience with detailed, informative, discussions of our purchasing options without spinning our heads around. She was extremely knowledgeable about the car we were purchasing and seems to have a genuine passion for Subarus. Meeza was downright giddy showing us around our new 2026 Outback Wilderness and her enthusiasm was contagious. Interested in purchasing or leasing a Subaru? Save time and go to Star Subaru. You won’t regret it.

I have found that there are two types of car dealerships in this world. Ones who take advantage of you with opaque pricing, aggressive back and forth negotiations, hidden fees and last minute hard sell ad ons and others like Star Subaru who treat you with respect, fairly price their vehicles and take pride in their work. Our sales representative, Meeza, personifies this philosophy by creating a warm friendly experience with detailed, informative, discussions of our purchasing options without spinning our heads around. She was extremely knowledgeable about the car we were purchasing and seems to have a genuine passion for Subarus. Meeza was downright giddy showing us around our new 2026 Outback Wilderness and her enthusiasm was contagious. Interested in purchasing or leasing a Subaru? Save time and go to Star Subaru. You won’t regret it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Douglas, we love hearing that Meeza made your experience so seamless and enjoyable! Thank you for choosing Star Subaru and for sharing your story. We wish you miles of smiles in your new 2026 Subaru Outback Wilderness!

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