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Expressway Dodge Chrysler Jeep Ram

(1,212 reviews)
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Expressway Dodge Chrysler Jeep Ram from DealerRater.

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Used car purchase

Dealership was clean and neat. Very helpful personnel / sale persons. When I arrived on the lot, was met right away and sales person was there to show me the car. Sales person was not pushy. During the closing everyone was helpful and explained all options available to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Terry 2017, Thank you for taking the time to review our store. We are very happy to hear that you had a good experience with us, and we hope to see you again! Enjoy your vehicle. Thank you, Expressway Dodge Chrysler Jeep RAM

Great service

Found a good deal on my daughters first car. The sales staff was very helpful and friendly. I plan on dealing with these guys more in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wswatso, We are so pleased to hear that you had a great experience with our helpful and friendly staff! We are also very glad that you were able to find the perfect car for your daughter. Thank you for choosing Expressway, and we look forward to seeing you again! Thank you, Expressway Dodge Chrysler Jeep RAM

Bought 2018 jeep

Great experience, Brett Sprinkle was a great sales person. Worked well with us, no pressure and the delership was efficient. Second vehicle we have purchased there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jeep guy, Thank you for sharing your experience with us. We are glad to hear that Brett could help you out and that your experience was quick and pressure-free. We hope you continue to choose Expressway, and we hope you love your new car! Thank you, Expressway Dodge Chrysler Jeep RAM

Thanks!!

Miles of Expressway Dodge...that would be Miles the salesman that helped us buy our 2006 Lexus LS430. We live 5 hours away from the dealership, so communication was important. History of the car was verified and trust was established. We never test drove the car. We wanted this car and Miles did everything to make it happen. The car was delivered to us at Louisville. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

John, We are so happy to hear of your wonderful experience at our dealership. We pride ourselves on our customer service and our communication, and we are so happy to hear that your case was no exception! Thank you so very much for choosing Expressway, and we hope you enjoy your vehicle! Thank you, Expressway Dodge Chrysler Jeep RAM

Excellent service

We came to look at a van we saw online and weren't impressed but when we asked to see something like it in the same price range, Miles already had one pulled up and it was exactly what we wanted! We also asked to lower the price and even after it was lowered and we wanted it less, they worked with us to bring it down as close to what we needed as possible. The handling of paperwork was easy, the space for our kids to play while we waited was great, the van also was missing a DVD remote and a flashlight in the back....they took care of it! Overall, I felt like we received excellent attention and care and amazing attention to the details that made purchasing a vehicle with kids an enjoyable experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Melgsmit, We are so happy to hear that your experience at our store was a very good one. We are glad that Miles took care of you, and most of all, we are so happy to hear that you left finding exactly what you needed at a price that worked for you. Thanks for choosing Expressway, and happy driving! Thank you, Expressway Dodge Chrysler Jeep RAM

Excetional Service!!

Great place to get you that perfect car you want! Customer friendly and will fix you up right away. Amanda Wade was my consultant and she is incredible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jellison, We are so happy to hear that Amanda helped make your experience with us great! She is a valued member of our team, and she always takes good care of her customers. Thank you for choosing Expressway; we hope you absolutely love your new car! Thank you, Expressway Dodge Chrysler Jeep RAM

Competitive prices

Lots of selection ,great salesman he's helpful in every way he could Only complaint I had they wouldn't throw in Reese hitch the sport model didn't come with hitch I think they should have thrown it on for free however Terrance got it discount to $200 but still u spend $40,000 should be able to get a free hitch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Ramtruck, Thank you for taking the time to share your experience with us. We are so glad to hear that Terrance could help you out! Thank you for choosing Expressway, and we hope you love your new truck! Thanks, Expressway Dodge Chrysler Jeep RAM

Mitsubishi Lancer

I love my car. Rohi helped me out so much. I feel good about my purchases. Not pressured to buy something I didn’t want!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Miss5705, We are so happy that you could find the right car to fit your needs, and we are very glad to hear that Rohi could assist you in making this process go more smoothly. We appreciate you taking the time to share your experience with us! Thank you for choosing Expressway, and we hope you absolutely love your new car! Thank you! Expressway Dodge Chrysler Jeep RAM

Purchased a 2018 Jeep Grand Cherokee

Amazing experience! Jon Michael Matthis went about and beyond to insure our satisfaction. Recommending him and Expressway to everyone we know. We are return customers and will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kellyg, We are so happy to hear that you had an amazing experience with us, and we are so happy that Jon Michael was able to help in making your experience go more smoothly. We appreciate your loyalty to our store, and we hope to see you again in the future! Enjoy your new car! Thank you, Expressway Dodge Chrysler Jeep RAM

Great experience!

Worked with Nick Goebel and he was Awesome!!! Looked at the Pacifica on Wednesday and drove it home on Thursday! Nothing but great things to say about Expressway Dodge!!!! I have bought my last 2 cars from them and will advise anyone to go to them when looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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