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Expressway Dodge Chrysler Jeep Ram

(1,212 reviews)
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Expressway Dodge Chrysler Jeep Ram from DealerRater.

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Fast and easy to work with

Brett was a wonderful salesman. He was patient answered all questions and wasn’t pushy. He stayed in contact with text which worked easier for me over the holiday weekend. He also kept in contact on his day off (Sunday) which is honestly what led to the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

That is wonderful to hear, thank you so much for the review! We are so happy that Brett was such a great team member, we will pass on the kind words to him! Congratulations on your new vehicle, we hope to see you again in the future! -Expressway

Great place to purchase a vehicle

Brett made it easy. I got what I wanted. I would recommend him to anyone! It was worth the drive as time I spent there and back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

That is so wonderful to hear, thank you so much for the great review! We are so happy that Brett was able to provide great service and made it easy to get you into the vehicle that was right for you! Congratulations on the new ride! -Expressway

Great great car buying experience

Like dealing with Terrence Sutherland no pressure straight forward approach. Nice selection and very good quality used trucks. I am very happy with the truck I purchased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

That is wonderful to hear, thank you so much for the review! We are so happy that you are pleased with your truck purchase, congratulations! -Expressway

Exceptional experience!!!

Terrence has helped us with three vehicles now. He goes above and beyond and assists in anyway possible!! Definitely a great salesman!! Todd in finance also has always been helpful and a pleasant to work with!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We are so happy to hear that Terrence and Todd provided an excellent experience for you! We look forward to seeing you again in the future! -Expressway

The Works

Arrived without an appointment for my service at 8:30. I was greeted by service technician. I was pleased by the staff in the waiting area. I was out in less than half an our. Outstanding service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Wow, what a great experience! We are so happy that you were pleased with the efficiency and hospitality of the new service department! They sure do work hard to make it the best experience possible and we are glad you felt that when visiting! We hope to see you again in the future! -Expressway

staff friendly . knowledgable

Staff was friendly knowledgable.over all they where very helpful pointing out different options and payments.detiailed the car before purchase that was a first time a dealer done that.took a little longer than I expected. . But their politeness and up beat personalities made up for it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! It is awesome to hear that our staff was kind and knowledgeable, we work very hard to make sure they are the best of the best! We are so glad you had a great experience with Expressway, please come back and see us in the future! -Expressway

Excellence

Very friendly and helpful. Terrence was awesome and would highly recommend him. We would definitely use this dealership again and hopefully work with Terrence again as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so glad to hear that, Jerry! Terrence is wonderful, we are happy that he helped make your experience a great one! -Expressway

"It's What We Do"

Having been previous customers before, my wife and I were actually expecting good, friendly service. However, what we found was the service just wasn't "good," it was simply outstanding from start to finish. From those who answer the phones and direct the calls, to those who constantly smile at you, asking if there is anything they can do for you once you are there, to the "no pressure" pitch by the Allstate agent, Jeff Smith to the sales manager, James Willis, who somehow makes signing a seemingly endless series of papers somewhat pleasant to -- and most importantly -- the salesperson -- in this case, Amanda Wade -- who somehow makes a daunting task actually pleasant! Having been at many other dealerships over the years and having worked with various salespeople, I have NO doubt none of them are comparable to Amanda as far as customer service. The time she spent securing our loan down to making sure we had the color we really wanted for our new car was beyond -- I believe -- what any other rep at any other dealership would do. Every time I thanked her for her efforts (and there were many!) she simply responded, "It's what we do."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

Wow, thank you so much for sharing your awesome experience with us! We are so happy to hear that Expressway offered amazing service from start to finish. Amanda rocks, we will pass on your kind words to her! We hope to see you back at Expressway, and we hope to consistently provide this type of service to you always! -Expressway

Quick and easy

Great service overall, Tony was very helpful and meet all of my wants and needs. Made buying my new jeep very easy 😃 I recommend going to Expressway Dodge if you are looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Mel! We are so glad that our sales associate helped you out with the new jeep :) We hope you enjoy it and we hope to see you back in at Expressway! -Expressway

Amanda was awesome in getting us in a vehicle we nedded

Our salesperson along with the service staff are always looking out for what is best for us NOT what is best for business. They weren’t and never are pushy regarding things!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 star review! We are so glad our salesperson was able to help you find the best vehicle for you, which is always our goal. We hope to see you again in the future! -Expressway