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Audi Bridgewater

4.8
(38 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed

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See all 27 vehicles from this dealership.

Reviews

4.8
(38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I received exceptional, respectful, quick and informative

I received exceptional, respectful, quick and informative service. I was there early and was helped quickly and my situation was resolved in less than an hour. The dealership was extremely clean as well as had very nice and helpful staff. I give this place a 10! For super service!!!!

5.0

I received exceptional, respectful, quick and informative

I received exceptional, respectful, quick and informative service. I was there early and was helped quickly and my situation was resolved in less than an hour. The dealership was extremely clean as well as had very nice and helpful staff. I give this place a 10! For super service!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Millie, we're delighted to know that you had a quick and efficient experience at Audi Bridgewater. We always aim for top-notch service! Thanks for the high rating and kind words about our team!

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1.0

Bait and Switch tactics.

Bait and Switch tactics. Made an appointment within 24hrs, which was verified by phone. Upon arrival, vehicle not in the lot. Individual whom to meet, not present. Carlos, explains that vehicle is not onsite, but at another location. Tried to lure me towards another similar vehicle. Left immediately to Paul Miller Audi, who was very prepared.

1.0

Bait and Switch tactics.

Bait and Switch tactics. Made an appointment within 24hrs, which was verified by phone. Upon arrival, vehicle not in the lot. Individual whom to meet, not present. Carlos, explains that vehicle is not onsite, but at another location. Tried to lure me towards another similar vehicle. Left immediately to Paul Miller Audi, who was very prepared.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Our 3rd purchase from Boonie as Always easy and pleasant

Our 3rd purchase from Boonie as Always easy and pleasant she is the ultimate professional and very car savvy !

5.0

Our 3rd purchase from Boonie as Always easy and pleasant

Our 3rd purchase from Boonie as Always easy and pleasant she is the ultimate professional and very car savvy !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, we're delighted to know that Boonie made your third purchase at Audi Bridgewater a smooth and pleasant experience. We appreciate the kind words!

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5.0

We had a good experience getting our car.

We had a good experience getting our car. Everyone very helpful and gave great service.

5.0

We had a good experience getting our car.

We had a good experience getting our car. Everyone very helpful and gave great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, Max! We appreciate the kind feedback about the Audi Bridgewater team and hope to see you again down the road!

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5.0

From buying to maintenance.

From buying to maintenance. Thank you for your kindness and excellent service. The entire time provides top tier service . Thank you

5.0

From buying to maintenance.

From buying to maintenance. Thank you for your kindness and excellent service. The entire time provides top tier service . Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Angela, we're delighted to know that you've had a great experience with us at Audi Bridgewater. Thanks for your kind words about our service - it's always wonderful to be recognized!

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5.0

Top Notch Service and Talent at Audi Bridgewater

The Audi Bridgewater service department was excellent at understanding the issue with my 2020 A6 Prestige with a tricky problem another Audi Service team was not able to solve. The Service Reps/Mgrs (Julio and Ed) engaged the Head Service Technician and the Audi Corp Tech team to diagnose the problem and resolve it in a structured and patient approach. This team provided frequent updates on progress and the diagnosis approach and kept me informed. Audi Bridgewater provided me with a loaner for the entire term of the diagnosis and resolution. My visits to drop off vehicle and pick up were very efficient and took 15-20 minutes each in and out. I am completely satisfied and will use the Audi Bridgewater location for all future service and Audi needs. Thank You Ed for successfully closing out this problem and your continued communication!

5.0

Top Notch Service and Talent at Audi Bridgewater

The Audi Bridgewater service department was excellent at understanding the issue with my 2020 A6 Prestige with a tricky problem another Audi Service team was not able to solve. The Service Reps/Mgrs (Julio and Ed) engaged the Head Service Technician and the Audi Corp Tech team to diagnose the problem and resolve it in a structured and patient approach. This team provided frequent updates on progress and the diagnosis approach and kept me informed. Audi Bridgewater provided me with a loaner for the entire term of the diagnosis and resolution. My visits to drop off vehicle and pick up were very efficient and took 15-20 minutes each in and out. I am completely satisfied and will use the Audi Bridgewater location for all future service and Audi needs. Thank You Ed for successfully closing out this problem and your continued communication!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, it's great to know that our team at Audi Bridgewater was able to diagnose and resolve the issue with your A6 Prestige. We're glad you appreciated Julio, Ed and the rest of our service department's structured approach. Thanks for choosing us for all future services!

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5.0

Great Service

Service is excellent. Warranty work for my Problem found and fixed. I was advised of what needed to be done and how long repair would take. Ed,Ralph and Michelle are great.

5.0

Great Service

Service is excellent. Warranty work for my Problem found and fixed. I was advised of what needed to be done and how long repair would take. Ed,Ralph and Michelle are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thomas, we're glad to know that Ed, Ralph, and Michelle provided excellent service at Audi Bridgewater. We appreciate your feedback!

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5.0

Excellent!

Excellent overall experience, from the customer service (provided by Ralph) to to the service work performed on this and previous occasions. The prompt and pleasant shuttle rides (provided by Carlos) were a significant plus.

5.0

Excellent!

Excellent overall experience, from the customer service (provided by Ralph) to to the service work performed on this and previous occasions. The prompt and pleasant shuttle rides (provided by Carlos) were a significant plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, we're glad to know that Ralph and Carlos provided excellent service during your visit at Audi Bridgewater. We appreciate the positive feedback!

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5.0

Great service at Audi of Bridgewater Service Dept

I just had my Audi Q7 60,000 mile service at Audi of Bridgewater, in Bridgewater, NJ. My service advisor was Ralph, and he gave me information on a service package, kept me posted on the progress of the service appointment while my car was being worked on, and my service was done in less time than anticipated. I have been an Audi customer for over 10 years and this is my 3rd Q7. I’ve always been pleased with the service department, and yesterdays experience was another good experience.

5.0

Great service at Audi of Bridgewater Service Dept

I just had my Audi Q7 60,000 mile service at Audi of Bridgewater, in Bridgewater, NJ. My service advisor was Ralph, and he gave me information on a service package, kept me posted on the progress of the service appointment while my car was being worked on, and my service was done in less time than anticipated. I have been an Audi customer for over 10 years and this is my 3rd Q7. I’ve always been pleased with the service department, and yesterdays experience was another good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jennifer, we're delighted to know that Ralph and our team at Audi Bridgewater were able to provide you with a positive service experience for your Audi Q7. We appreciate your loyalty over the years and look forward to continuing this journey together!

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5.0

Amazing dealership and service

I have been a customer with Bridgewater Audi for over 12 years and hands down, they deliver the best customer service. Kim is the best car dealer I have ever worked with because she’s actually a very good person which makes her a very reliable car saleswoman who I trust and is my absolute go to. Michelle Sellers who is manager of the service department goes hand-in-hand with the rave reviews, I can only give this dealership. Thank you Kim for making this experience with my 11th Audi just perfect!

5.0

Amazing dealership and service

I have been a customer with Bridgewater Audi for over 12 years and hands down, they deliver the best customer service. Kim is the best car dealer I have ever worked with because she’s actually a very good person which makes her a very reliable car saleswoman who I trust and is my absolute go to. Michelle Sellers who is manager of the service department goes hand-in-hand with the rave reviews, I can only give this dealership. Thank you Kim for making this experience with my 11th Audi just perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karen, we're delighted to know that Kim and Michelle have consistently provided you with excellent service at Audi Bridgewater over the years! Thank you for your loyalty and kind words. Enjoy your new Audi!

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See all 38 reviews