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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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Oil Change

Ive had my oil changed at the Wendell Leith Ford since I moved to Clayton. John and his team do a great job and theyve never once made me feel like I was being upsold on something I didnt need, which is why I keep going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change and tire rotation

I waited at dealership for service to be done (Oil change and tire rotation). Service time was a little slow, but not excessive (took about 2 hours). Service associate gave $15 discount on service since I had to wait a little extra time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service!!!!

The service was excellent. I got there and enterprise was not answering their phone and one of the gentlemen offered to take me themselves. Amber called and was very sweet and John kept me up to date on everything. I would recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Department

John at Leith Ford is an exceptional Service manager. Knows me by name and face. Always looking out for me and the family. Couldn't find a better man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Howard Lazoff

I went for state inspection and was in and out in 35 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford F250 repairs

Staff is very friendly and John kept me up to date on what the issue was and explained in detail. Repairs were done in a short time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Serviceing my Ford

For what I needed the service was very good. I had an oil and filter change plus breaks checked, which were ok.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Escape service

Peter in the service department was wonderful. I couldnt ask for anything more. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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F250 Leith service

Always exceptional service from the Team at Leith!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recall Service

My service was a recall on my vehicle, when I call and stated the service Engine light was on, I was able to go the next day for them Check into the matter. I was informed it was the recall Within two days, I was able to go back and service was Completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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