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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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Outstanding!

Took my company car in for sensor issues. They fixed them in a timely manner. They also brought to my attention I was due for an oil cha he and a tire rotation. I already knew this but was told I had to go elsewhere for these services to avoid dealer prices. John tookthe trouble you call ARI Fleet management and quote them a price that was as good if not better than the leading national chain. Got authorization and had it done within 30 minutes. Saved me another half afternoon the following day. Awesome! Thank you John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Dropped my truck off in the morning with no appointment and they had it finished with service by 4. Great service and excellent customer service to get it done on such short notice. Other dealerships said 3-4 weeks before they had an opening. I will be back in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Donnie Strickland

Great job, would like to see better selection of F250 trucks in order to think about purchasing from Here.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Owner

Good service and very quick. Came in without an appointment and they worked me in quickly. Thanks, Good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fest service

Oil change and tire rotation in1/2 hour no appointment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service

I love John! He always addresses all of my concerns. Thank you for great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Customer Service

I was provided excellent customer service from the service department. The tech that did the repairs on my car did a great job as well. Great job all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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happy

some ford dealers have more than coffe for custermers

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Customer Service

John was quick, thorough and deliberate in getting my SUV into the shop. I'd been having transmission issues, such as clunking during downshifting and noise when backing, especially with my trailer. He assured me he was getting an expert to check it out and did he ever! A transmission overhaul was what I was expecting, but the mechanic told me that a torn air cleaner filter was causing the noise when backing, and that a transmission "retraining" could do the job and fix the clunking during downshifting. I had my doubts when leaving but it's not been over 2 weeks later and all my issues have been fixed! For only $143. Unbelievable. Leith Ford has a new fan for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Brake repair

John was informative and pleasant in explantation of possible problem and what it would take for repair. Repairs were done sooner than promised. I am pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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