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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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Oil Change

Received excellent and prompt service. Ryan was very efficient and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pleased with my service

Had some recall work done to my Edge. Very satisfied with ease of scheduling my appt and customer service was great. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dependable Service with a Smile!

Approximately a year ago, my transmission failed in my Explorer Sport Trac. I had spoken to my current Service Advisor, John, about the symptoms that I had experienced before it failed. A re-manufactured transmission was installed and is performing very well. I appreciate the honesty John W provides whether I'm in for an oil change or any service work that is required. I am pleased with the level of service and the relationship established with John W./Leith Ford Wendell. Everyone is so personable and kind. I won't take my vehicle anywhere else going forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Truck repair on Transit diesy

Outstanding timely service. John Wilhelm understands how important it is for a commercial vehicle to be on the road. Down time is lost revenue. He got the repair done in record time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bill Phelps

Great service level and in the time promised. Very friendly organization with good folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Service appointment was scheduled online and the service dept. was waiting when I arrived and wait time was minimum.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Vehicle operator 1

Offer great customer service. outstanding group of people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tire problem serviced.

My car showed low tire pressure first thing Saturday morning and continued to get lower. I called the dealership, they worked me in, found and fixed the problem, and had me out within an hour. Also advised me of how to take care of my car as an Uber driver who takes up lots of miles. Great service. They care about my car lasting and running well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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oil change and tire rotation

they repaired the drivers side mirror at no charge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

These guys always do what they are asked to do I appreciate the service that these guys do. Great job guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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