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Preston Kia

(462 reviews)

Reviews

(462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing Service

I lease my car and it was time for the first service on it. However it was during the Covid 19 pandemic and I was not leaving my house. Preston offered to pick the up the car, perform the service and bring it home. I agreed. They picked it up at nine and it was back before noon. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback Dale. We know safety and health are our guests top priority right now during these uncertain times. I'm glad we could make it easy for you to still have service work done to your vehicle. Thank you for your business. -Jackie Preston

Simple service need

Purchased my vehicle from a different dealer. But Preston is more convenient. Been there two times. Both were good experiences

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback and business! -Jackie Preston

Great service, wouldn't go anywhere else!

Best place, great service! Karen Grcar (sales person) helped us thru the whole buying process, asking us key questions to find exactly what we need and wanted, leaving with our new 2020 KIA Sorento. James Preston was also the best explaining our loan options to the final detail. We are very grateful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback Teresa. I love to hear our entire team took great care of you. We appreciate your business! -Jackie Preston

Tom Foley

Great experience! Preston is the very best car dealer Ive ever dealt with in 60 years! Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wow, I love to hear that Thomas! We appreciate your business! -Jackie Preston

Service Visit

Service found an alignment issue and made the correction/alignment while I was there for an oil change visit. VERY appreciated as it fell under the warranty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Valorie! -Jackie Preston

My puchase at Preston Kia

Our experience at Preston Kia, and with Jason was quite positive. He helped us make our choice, and made the purchasing experience very pleasurable.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Donald! -Jackie Preston

Buying a Car, See Karen

I love my Kia Sportage. I worked with Karen. She is now helping me find another car. Their service Department was very pleasant also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business! -Jackie Preston Franck

Car Buyer

Everyone we worked and talked to made sure we understood the whole buying process and how every feature the car had, worked. Great People

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Gary! -Jackie Preston Franck

Superior Customer Service

Great and friendly customer service. A very well run service department and no delays getting your car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback and business Laura! -Jackie Preston Franck

Great service Aaaa

They took my car in when the said they would diagnosed and ordered parts for it and said it was all covered and offered to have my car picked up and brought back when the parts came in... great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Brant! -Jackie Preston Franck