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Preston Kia

(460 reviews)

Reviews

(460 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change

Been a customer at Preston's for 18 years. Service is top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback Vernon! Your loyalty and business mean the world to us! Thanks again, Jackie Preston

Great Dealership

Very nice attentive staff. Very helpful. I didn't wait long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Teresa! -Jackie Preston Franck

Larrie Nadler

Got a good deal on the car is was looking for. Karen did a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Larrie! -Jackie Preston Franck

Give them a try before you buy your new car!

I was looking to purchase a New KIA Sportage and did my shopping with all the dealers online and on the phone. After eliminating some of the dealers because of Price, or the lack of pursuing the sale, I was ready to pull the trigger with a dealer that was 30 minutes away but First, I decided to try one more dealer that was my local dealership here in town nearby. So I called Preston Kia in Burton and spoke with my salesmen Scott, and the Sales manager Bob Chatlos. I looked at the car tossed some numbers around back and forth trying to get the best deal I could just as if anyone would do. I then got a call from the General manager Ed Smith, and received some final numbers from him. I went in, the next day after they found the car I was looking for to finalize the deal. After sitting down I thought the deal might go south and not happen but it worked out since Ed kept to his word. The financing paper work went through quickly thanks to James Preston who had it well in hand, and the team at Preston Kia didn’t play around. They acted very professional, courteous and I felt very confident of them completing the deal while providing me with an EXCELLENT ordeal purchasing my new car. I would rather get a root canal then deal with car dealers and numbers when shopping for a new car on getting the best deal, But ED, James, BOB and Scott made it painless for me. Im sure I was a pain especially to Ed, but he did what all professionals do he handled it like a PRO. I highly recommend Giving Preston Kia a shot if you’re shopping for an auto, a I already know their service dept. is top notch from the past with older cars I had serviced there. Give Preston Kia, a call and enjoy the Excellent AAAAA Sales and service team there! Thanks Preston KIA of Burton , Ohio John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your kind words and your business John! Jackie Preston Franck

Great friendly service

I bought several cars from Preston, now in Alabama, I travel back to Preston to purchase my vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your loyalty and business David! -Jackie Preston Franck

mrs lindle knight

Always deal here. great place to buy or lease cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and all of your business Ima! Thanks again, Jackie Preston

repair service

Very pleased with promptness and quality of workmanship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Joyce! Jackie Preston Franck

review

Very very very good customer service. I might stay with kia for the rest of my life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Charles! -Jackie Preston Franck

Great service

Explained everything... checked car completely and took care of a few minor issues!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback Jen! We appreciate your business over the years! Hope to see you soon! Thanks again, Jackie Preston Franck

Excellent Service

I appreciate the excellent customer service given by the service manager!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Roxanne! -Jackie Preston