Reviews
I'm rather upset because the 1 of the 2 remotes sold with
I'm rather upset because the 1 of the 2 remotes sold with vehicle didn't work. And wouldn't program them because a Chevy and not Toyota. Went to Chevy dealer to have done and the one remote wasn't even for my vehicle. So I had to purchase the correct remote and have it programmed. This expense should have been covered with vehicle purchase. I agreed to having 2 working remotes and I didn't not get that. It cost me $360 to get a remote for my vehicle and was told by your dealership since it not a Chevy you are not reliable. That is bullcrap. I was suppose to have 2 remotes. I signed the paper saying had 2 working remotes!!! Will not recommend anyone buying a vehicle there ever!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It was easy to make an appointment.
It was easy to make an appointment. Prompt service. Friendly employees. Nice experience. No pressure to buy a service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Todd Webster, Service Manager
Corwin was able to locate the exact car I wanted.
Corwin was able to locate the exact car I wanted. It was a good experience overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Toyota of Bellevue. Francis Borts, General Manager
Wait time for service is way too long even with a
Wait time for service is way too long even with a scheduled appointment! Expect to spend 2-4 hours waiting for oil change and tire rotation!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Dina, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Todd Webster, Service Manager
Very pleasant experience.
Very pleasant experience. Nice waiting area as well. Repaired a driver side windshield wiper. Very timely as we ended up driving in rain the next morning.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Todd Webster, Service Manager
Tyler was great in helping us.
Tyler was great in helping us. The overall process was smooth and seamless, if not feeling a little corporate in general.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Corwin Toyota of Bellevue are glad to have you as a customer. Francis Borts, General Manager
No complaints.
No complaints. Everything/everyone was attentive, nice, professional. I'd highly recommend their services for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Corwin Toyota of Bellevue. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Francis Borts, General Manager
Always customer friendly and good service.
Always customer friendly and good service. The excellent waiting area makes it easy to wait while your car is being serviced
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Toyota of Bellevue. Todd Webster, Service Manager
Waited almost two hours for an oil change, tire rotation
Waited almost two hours for an oil change, tire rotation and lightbulb replacement and only left with an oil change. Was told they don’t have the special key to get my tires off my car for the rotation, but at the two previous oil changes they didn’t have this issue. I also never got the lightbulb replaced because Infinity brought them the wrong bulb twice, so they decided not to do it after that.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Todd Webster, Service Manager
They were both extremely reasonable on how much I paid.
They were both extremely reasonable on how much I paid. Robert who helped me with any additional warranties or add ons was extremely delightful as well! It was a wonderful experience and I will be recommending Virginia to future customers at Corwin Toyota. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Francis Borts, General Manager