Martin Kia

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
418 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 24, 2019

    The customer service from the time you enter the express line till finish cannot be beat. All the employees I came in contact with and who I observed... dealing with other customers get an A on their report cards.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Dianna for the 5 star review. We appreciate you taking the time to review Martin Mazda service. Enjoy your ride!

  • 5.0 out of 5
    August 2, 2019

    This is our second car from Martin Mazda. When the previous lease expired, we did not hesitate to return Martin Mazda to lease another one. Just as... when we leased the first car, the sales team was very helpful and we negotiated a very good price for a quality car. The service department is also well run, scheduling service for the car has always been easy, and the car has always been ready on time.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the awesome 5 star review. We appreciate you taking the time to review Martin Mazda and are honored that you are a repeat customer and r...emain part of the Martin Mazda customer family. Enjoy your new ride!

  • 5.0 out of 5
    July 31, 2019

    I found people i worked with to be verry professional and honest. I got the best price for the vehicle I pirchased and nobody pushed me to get into I deal... I don't like. Thank you, Herb for helping me purchase my new car.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you Milen for the incredible 5 star review. We appreciate you taking the time to review Martin Mazda. Glad to have you part fo the Martin Mazda ...customer family. Enjoy your new ride!

  • 3.0 out of 5
    July 27, 2019

    My sales representative was fantastic. Jordan was a pleasure to work with. Spent way too much time in the financial office -- process needs to be less... intense for customers with great credit.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank for the review. We appreciate you taking the time to review Martin Kia. Welcome to the Martin customer family. I will bring your concerns to the... attention of our management team. Enjoy your new ride!

  • 5.0 out of 5
    July 27, 2019

    Amazing service for my first time, will definitely be back to lease with them again! Very helpful and friendly. They really knew how to treat the customer!...

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    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the awesome 5 star review. We appreciate you taking the time to review Martin Kia. Welcome to the Martin Kia customer family. Enjoy your... new ride!

  • 5.0 out of 5
    July 27, 2019

    Between Mel my salesman and Rick the finance specialist at Martin Kia I couldn't have asked for better guys. Excellent job on getting the deal done

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the great review. We appreciate you taking the time to review Martin Kia. Welcome to the Martin customer family. Enjoy your new ride!

  • 3.0 out of 5
    July 27, 2019

    I really liked Brian and the whole sales team, however, it took us a total of 5 hours to do the paperwork on our second visit. We did break for dinner... and the papers still weren't ready when we returned. To be fair there was a storm going on, but I feel the paperwork should have been done when we got there. I love my car ,so I'm glad we went there. Just wish it hadn't taken so long.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you fro the 4.5 star review. We appreciate you taking the time to review Martin Mazda. I will bring your concerns to the attention of management.... Enjoy your new ride!

  • 5.0 out of 5
    July 26, 2019

    Great dealership. This was my first time leasing a car, so I wasn't sure what to expect, but Martin Kia did a great job at making my first experience a... good one. Jordan and DJ were very helpful and knowledgeable about the cars. Vernon was an important piece in closing the deal. The customer service at this dealership is top notch. I highly recommend this dealership to anyone looking to purchase or lease a car.

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    Shopped for a new car
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    Dealer Response

    Thank you for the amazing 5 star review. We appreciate you taking the time to review Martin Kia. Welcome to the Martin Kia customer family. Enjoy your... new ride!

  • 5.0 out of 5
    July 23, 2019

    James was AMAZING with helping me purchase my new vehicle. He was very friendly, personable, as well as knowledgeable. His professionalism was extraordinary.... I would go back to him in a heartbeat. I would also like to acknowledge Rick. He did a tremendous job with the financial process. They both have great personalities and energy. HIGHLY RECOMMENDED!

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    Shopped for a new car
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    Dealer Response

    Thank you for the awesome 5 star review. We appreciate you taking the time to review Martin Kia. Welcome to the Martin Kia customer family. Enjoy your... ride!

  • 5.0 out of 5
    July 21, 2019

    Mr sales rep and financial manager really took care of me. Everyone qas very friendly and attentive. I was provided the best vehicle for my needs.

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    Shopped for a new car
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    Dealer Response

    Thank you Adina for the great 5 star review. We appreciate you taking the time to review Martin Kia. Enjoy your ride!

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