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Baxter Subaru Omaha

(494 reviews)
Visit Baxter Subaru Omaha
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (402) 205-3508 (402) 205-3508
Used (402) 520-6651 (402) 520-6651
Service (402) 520-6649 (402) 520-6649

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since September 2020.
Baxter Subaru is part of Baxter Auto a group of 20 locally owned dealerships across four states. When you're ready to shop for a new Subaru you can expect friendly and attentive service from us. We're knowledgeable and eager to help you find the perfect vehicle for your lifestyle. We pride ourselves on treating our customers like neighbors.
Drive.

Service center

Phone number (402) 520-6649

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baxter Subaru Omaha from DealerRater.

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I am a returning customer and both times have been an Absolutely Perfect experience! My salesperson Angelia Emerson was great and I would recommend her 11 out of 10 times!! Yes that is “11” out of 10 times! She was very thorough with everything from start to finish. I can’t say enough!! When I’m ready to purchase a 3rd Subaru I will definitely return to Baxter. (Hopefully Angela will still be there!)

I am a returning customer and both times have been an Absolutely Perfect experience! My salesperson Angelia Emerson was great and I would recommend her 11 out of 10 times!! Yes that is “11” out of 10 times! She was very thorough with everything from start to finish. I can’t say enough!! When I’m ready to purchase a 3rd Subaru I will definitely return to Baxter. (Hopefully Angela will still be there!)

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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We had a great experience with Jeran! We had been to several other dealerships and felt defeated in finding a new vehicle we actually liked. We went to Baxter after finding a subaru online that hit everything we wanted. After the test drive I was certain I wanted that vehicle and Jeran was very professional and helpful. Jeran made the entire process easy and took so much stress out of the car shopping process. We will definitely be returning customers! Top dealership in Omaha area and we would highly recommend!

We had a great experience with Jeran! We had been to several other dealerships and felt defeated in finding a new vehicle we actually liked. We went to Baxter after finding a subaru online that hit everything we wanted. After the test drive I was certain I wanted that vehicle and Jeran was very professional and helpful. Jeran made the entire process easy and took so much stress out of the car shopping process. We will definitely be returning customers! Top dealership in Omaha area and we would highly recommend!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon!

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Trey was magnificent. Best customer service I've had in a long time!!! His communication was excellent.

Trey was magnificent. Best customer service I've had in a long time!!! His communication was excellent.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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Appreciate his outstanding attitude, patient and always helpful. He make our first car buying experience comfortable and easy.

Appreciate his outstanding attitude, patient and always helpful. He make our first car buying experience comfortable and easy.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

Show full review

1 star because zero is not available. I think you would have better luck with a back alley mechanic! I came to get my gas tank replaced and was told it was 800 for the part than all together it be around 2k. Which I had no problem paying because it’s a Subaru service. Upon dropping it off the service member was rude I’m like no Good morning just what you here for. I ignored it because I wanted good work. I received status update saying the tech didn’t want to take apart the gas tank to verify so I’m like it’s not diagnose which the response was change the gas tank then the tech would continue the diagnose which is why I came in. Not only did they charge me for nothing at least do the multiple point inspection. Literally a waste of time and money. Upon picking up my car another rude employee I had to snap. Horrible experience please drive to another state you will see top tier service.

1 star because zero is not available. I think you would have better luck with a back alley mechanic! I came to get my gas tank replaced and was told it was 800 for the part than all together it be around 2k. Which I had no problem paying because it’s a Subaru service. Upon dropping it off the service member was rude I’m like no Good morning just what you here for. I ignored it because I wanted good work. I received status update saying the tech didn’t want to take apart the gas tank to verify so I’m like it’s not diagnose which the response was change the gas tank then the tech would continue the diagnose which is why I came in. Not only did they charge me for nothing at least do the multiple point inspection. Literally a waste of time and money. Upon picking up my car another rude employee I had to snap. Horrible experience please drive to another state you will see top tier service.

Rating breakdown (out of 5):
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello. I am sorry you had this experience. We have tried reaching out to fix this situation. Please email me at [email protected]

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Kevin Chavis was professional, efficient, and friendly. I took two test drives and they let me take the car out with no pressure. Thank you!

Kevin Chavis was professional, efficient, and friendly. I took two test drives and they let me take the car out with no pressure. Thank you!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy Customer, we are so pleased you enjoyed your visit to Baxter Subaru Omaha! We hope to see you again soon.

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Great service. They kept me informed of the entire process. The car was ready ahead of time.

Great service. They kept me informed of the entire process. The car was ready ahead of time.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

Show full review

Great service. They kept me informed of the entire process. The car was ready ahead of time.

Great service. They kept me informed of the entire process. The car was ready ahead of time.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

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Barney did a fantastic job working with us on our new purchase and trade in and RJ was also a great help. Barney made the experience really easy and we felt that we got great value as well. We have purchased from Barney before and hope to do so in the future.

Barney did a fantastic job working with us on our new purchase and trade in and RJ was also a great help. Barney made the experience really easy and we felt that we got great value as well. We have purchased from Barney before and hope to do so in the future.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

Show full review

Absolutely positive and smooth process. Justin Barney was the best! So happy with my purchase!

Absolutely positive and smooth process. Justin Barney was the best! So happy with my purchase!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your kind words mean the world to our team. We look forward to serving you again soon

Show full review
See all 494 reviews

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