Reviews
I was quoted a time of an hour to an hour and a half for
I was quoted a time of an hour to an hour and a half for an oil change service and to repair a recall. I was pleasantly surprised when my car was ready in 40 minutes!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!
Quoted 1hr wait time and only had to wait 23 minutes.
Quoted 1hr wait time and only had to wait 23 minutes. Very nice staff and waiting area was very comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!
Garrett Stettler Was an great service advisor i would
Garrett Stettler Was an great service advisor i would definitely recommend him to others -casey
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was quick and easy.
The service was quick and easy. As always a great experience! Happy as always! Great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!
Jeff was great.
Jeff was great. The delivery was on point. I would recommend the dealership to others
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a wonderful experience at Lou Sobh Kia.
I had a wonderful experience at Lou Sobh Kia. The service department was clean and the gentleman that checked my Kia in was extremely nice and explained everything that was going to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Setting up the maintenance and recall work was very easy.
Setting up the maintenance and recall work was very easy. Helpful staff at check in. Nice waiting facilities. Quick service that appears to be top quality.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome customer service disappointed in no follow up for
Awesome customer service disappointed in no follow up for tint and items I left in glove compartment
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review. We apologize for the lack of follow up. We are always working to better our experience.
Always a good experience at this dealership.
Always a good experience at this dealership. Good communication and everyone is pleasant to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!
Was kept up to date with phone calls and text messages.
Was kept up to date with phone calls and text messages. Best thing….Firestone told me I needed new brake pads and rotors which would have cost $1,000+…Kia Service assured me my brakes were just fine and nothing needed to be replaced!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
