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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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Very happy with my purchase!

Recently purchased a 2018 Soul. Joe worked with me for hours to make sure I was able to get a car with the exact options I wanted, and made sure I got all available discounts. He was very straight forward with me and honest. None of the typical car dealer smoke and mirrors. If you are considering a new car, I highly recommend working with Joe Slater!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brandon, Thank you for allowing us to earn you business! We are delighted to know Joe made your purchasing experience truly exceptional. Congratulations and welcome to the family!

Enjoyable and fast

Great new service bldg.and waiting area,Very knowledgeable and helpful service rep (Mike F) Keep up the good work will recomend Kia to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate the kind words! We are very happy to be serving our guests at our new facility!

Excellent service, professional and personable

Interaction with sales and finance was friendly, courteous, knowledgeable and professional . I would highly recommend this dealership for new or used car especially working with D.J Britton and Pete in finance.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know our team provided you with excellent service!

Great experience getting a car for my daughter

We were under a time crunch & I had met my daughter in Ocala to help resolve a much needed replacement vehicle. We visited 6 different dealerships, as we searched for the right car , at the right price, up to her standards, etc... Oscar Martinez was extremely patient, and helped us weigh different options & my daughter's very particular tastes. John Brooks & Ryan Baroni personally got involved to ensure our needs were met & did the needful to ensure we were satisfied. There was no pressure, they listened & accommodated us as best they could. Peter Palys facilitated the financing without issue & the transaction was very smooth. I think Ryan's team is outstanding & highly recommend this dealership & the pool of vehicles they can draw from their Jenkins inventory. THUMBS UP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ed, Thank you for allowing us to serve you! We look forward to serving you for many years to come. Congratulations and welcome to the family!

Excellent service and care

Service was prompt, priced reasonably, staff was friendly, wonderful waiting area. Callie Zimmerman is the best. She explained everything in detail and kept us informed as we waited. We will be buying our next Kia there for sure. First time in years we were looking at the newer cars and our salesman Never pressured us and when we are ready we will buy from him. Joyce and john

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Joyce and John, Thank you for the positive feedback! We are so fortunate to have Callie as a part of our team. We look forward to assisting you with any future vehicle needs!

Excellent customer service

Very informative and fast. Service was great and perfectly priced and everyone was very very friendly. I will absolutely recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Vicki, Thank you for allowing us to serve you! We truly appreciate your feedback!

Sales

Jamie was very friendly and put us at ease. Guy was very kind as well. They made buying a new car stress free and were very informative. Jamie answered all questions with patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this positive feedback about our team!

The Best In Sales Staff "Tim" shines!

I came in just for service and after looking at the new cars and talking with Tim (salesman) I decided to trade in my 2016 for a new 2019. Very similar in features but with new safety features and a different color. I love the new car and I feel even safer driving the 2019. My insurance went down also so I break even on my payments for the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Millie, Congratulations on your purchase! We are happy to hear the good news and are delighted to know our team provided you with an excellent experience!

Excellance of Jenkins Kia of Ocala

They were very professional and truthful about all aspects of the car purchase. Jamie Fielding Sales Consultant and Peter Palys Business Manager were just wonderful in helping me through the purchase process. They should be commended. I will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kim, Thank you for allowing us to be a part of this journey with you! We are so happy to know our team made your purchasing experience excellent. Congratulations and welcome to the family!

My 3rd Soul

This is the third Soul bought from Jenkins KIA; that should say it all. This dealeldirship has put together a most remarkable sales/service/mechanic force of professionals that any other dealership would die for. My sales rep, Jamie Fielding is at the top of his profession. Your service rep Mike Ferrari is in a category all by himself when it comes to service and all this critical field involves. Guy, is the person who can put all of the challenging parts of a successful sale together and can make it work out Right. That is why I came to Jenkins KIA and will recommend them to all of my friends. Sincerely, Ron Carignan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ronald, Thank you so much for your continued business! We are happy to know our team has continued to provide you with an excellent experience over the years! Congratulations again, we look forward to assisting you with any future vehicle needs!