Reviews
Samantha Schopper made the entire experience incredible.
Samantha Schopper made the entire experience incredible. From dropping the car, to updates on maintenance, and meeting her at the store to go over the details at pickup was tip top. She was easy to reach and returned calls quick. She made it very comfortable and with a smile! Thx Sam!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing this! Samantha will be so glad to know she made your service experience seamless and comfortable from start to finish. Thanks for sharing such thoughtful feedback - we look forward to welcoming you back next time.
They were very helpful.
They were very helpful.It was helpful to have a loaner car while my car was serviced.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad our team was helpful and that the loaner made your service visit more convenient, and we look forward to serving you again.
Great customer service.
Great customer service. Good communication. Very helpful and listened to my requirements and presented clear options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing! We’re glad our team listened to your needs, provided clear options, and delivered great communication throughout your visit. Looking forward to serving you again.
Pleasant experience with a very nice person to work with.
Pleasant experience with a very nice person to work with. Would as for her again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re delighted Samantha made your experience such a pleasant one, and we look forward to welcoming you back to Audi Pittsburgh again.
Very pleasant experience with both Audi and service representative—Samantha
The Audi brand has served me well for over 10 years and
The Audi brand has served me well for over 10 years and for that same period of time the Service Department continues to serve me very well. Patrick, Mary Jo and Paul.👍👍👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Mike! We truly appreciate your 10+ years of loyalty to Audi and to our service team. Patrick, Mary Jo, and Paul will be thrilled to hear your praise - we look forward to many more years of serving you.
Great experience with the service department.
Great experience with the service department. They do a great job communicating and following up with concerns and outcome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bob! We’re glad our service team kept you well-informed and followed through to ensure everything was handled. We appreciate your kind words, and we will be sure to pass them along to the team.
During inspection the team quickly found recall needed &
During inspection the team quickly found recall needed & helped explain the fix even keeping me updated after hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Nicole! We’re glad our team was thorough during your inspection and kept you informed - even after hours. We appreciate your trust in us and look forward to serving you again.
The Girl who waited on me was excellent.
The Girl who waited on me was excellent. Quick, easy and knowledgeable. I highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation! We’re so glad our team member made your visit quick, easy, and enjoyable.
The dealership service center does a great job with the
The dealership service center does a great job with the customer service. The only improvement i still hope they worked on is the customer service from the selling department. It was a headache purchasing a vehicle from this dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback. We’re glad to hear our service team has taken great care of you, and we’re sorry your sales experience didn’t match that same level. Your comments are important to us, and we’ll be working to improve.
Autumn Jennings carefully & professionally sold me my
Autumn Jennings carefully & professionally sold me my dream car- Audi Q3. Everyone does a good job & I was pleased with my first oil change & Inspection. David at the Service desk was extremely good. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Pat! We’re thrilled Autumn could help you find your dream Audi Q3 and that David and the service team made your first visit just as positive. We appreciate your kind words and look forward to seeing you again!
David in the Service Dept. gets 5 Stars!! He is cordial, professional & thorough in explaining any repairs. It was a very good experience for me & David made it so. I appreciate the mechanics, also & this business as a whole! I love my Audi Q3. Thank you,