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Newcombs Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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BE VERY AWARE!!!!!! Initially priced Hyundai Sonata at $7,995 and learned that was the suggested down payment. Dealership representative even asked me, “where did you see the $7k number?” I shared the screenshot. Then she says that the actual cost was $14k+. When asked if they would negotiate for their mistake, they then rose the price to $19k. All of this is via text message.

BE VERY AWARE!!!!!! Initially priced Hyundai Sonata at $7,995 and learned that was the suggested down payment. Dealership representative even asked me, “where did you see the $7k number?” I shared the screenshot. Then she says that the actual cost was $14k+. When asked if they would negotiate for their mistake, they then rose the price to $19k. All of this is via text message.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Not leaving my review just yet, just a question for anyone who has dealt with Newcomers..... It seems to me the car lot has gone down since the son has taken over?????

Not leaving my review just yet, just a question for anyone who has dealt with Newcomers..... It seems to me the car lot has gone down since the son has taken over?????

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealer ship is the worse they try to scam people out of there money don't waste your time going here they pay for there rating with the BBB I hope they get close down for good you reap what you so .

This dealer ship is the worse they try to scam people out of there money don't waste your time going here they pay for there rating with the BBB I hope they get close down for good you reap what you so .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchase a truck there 3 months ago in that time I spent $4,663 in repairs the truck is a complete rust bucket underneath the lines are rusting through the back of the truck you can't even stand in it I should have checked better if you purchase a four-wheel drive truck have them put it up in the air so you can see all four wheels spin who would think a four-wheel drive truck doesn't have four wheel drive.

I purchase a truck there 3 months ago in that time I spent $4,663 in repairs the truck is a complete rust bucket underneath the lines are rusting through the back of the truck you can't even stand in it I should have checked better if you purchase a four-wheel drive truck have them put it up in the air so you can see all four wheels spin who would think a four-wheel drive truck doesn't have four wheel drive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst experience ever, don’t purchase. After the sale there is no customer service, I can’t even get my plate.

Worst experience ever, don’t purchase. After the sale there is no customer service, I can’t even get my plate.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
4.0
Quality of repair
Overall facilities
2.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The buying process in the beginning was all good but once you buy your car, don’t ever call the dealership again they are not helpful and are very rude wasn’t until 3000 miles into driving the vehicle. The problems started every bit of work there mechanic shop Finkell automotive did took a xxxx let it be the blower motor relay caused wiring fire , whole front end ball joints, and control, arms took a xxxx and the relay for starter wiring fire but the xxxxxxxx warranty they sold me didn’t really cover xxxx I told them the main things I needed covered in a warranty and they sold me a warranty that didn’t cover those items. I went to this place with a problem vehicle to get a reliable vehicle, and they ended up selling me another problem vehicle that is nothing but a money pit I would never ever buy a vehicle or recommend anyone to buy a vehicle from this place I thought right way automotive was bad and I bought three vehicles from them before I decided never to deal with them Newcombs auto sales is the same stay away

The buying process in the beginning was all good but once you buy your car, don’t ever call the dealership again they are not helpful and are very rude wasn’t until 3000 miles into driving the vehicle. The problems started every bit of work there mechanic shop Finkell automotive did took a xxxx let it be the blower motor relay caused wiring fire , whole front end ball joints, and control, arms took a xxxx and the relay for starter wiring fire but the xxxxxxxx warranty they sold me didn’t really cover xxxx I told them the main things I needed covered in a warranty and they sold me a warranty that didn’t cover those items. I went to this place with a problem vehicle to get a reliable vehicle, and they ended up selling me another problem vehicle that is nothing but a money pit I would never ever buy a vehicle or recommend anyone to buy a vehicle from this place I thought right way automotive was bad and I bought three vehicles from them before I decided never to deal with them Newcombs auto sales is the same stay away

Rating breakdown (out of 5):
Customer service
3.0
Buying process
3.0
Quality of repair
3.0
Overall facilities
3.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If you have bad credit Newcomb Auto is the dealership for you. They have an amazing program that will help you build your credit within 2yrs or less. I’m very happy with my car and looking forward to building a great relationship with them in the future

If you have bad credit Newcomb Auto is the dealership for you. They have an amazing program that will help you build your credit within 2yrs or less. I’m very happy with my car and looking forward to building a great relationship with them in the future

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad customer service. Please avoid them. They wasted my time and money. They don't know how to talk to people in the right way. They tried to sell other vehicles.

Bad customer service. Please avoid them. They wasted my time and money. They don't know how to talk to people in the right way. They tried to sell other vehicles.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I went to Newcomb's to purchase a vehicle that was listed for $8,900. They showed me the vehicle, I test drove it, everything went well and so I went on to make the deal with them. Rick went over the financial aspects of the deal and I noticed that I was being charged 12,250 for the car. When I asked why he told me that because I was financing through Credit Acceptance, they wanted to charge me more for the vehicle. Stupidly I believed him and signed the contract and left. After I got home I went over it with a few friends who ultimately told me I got screwed, and so I also went to a lawyer. After reading through the contract we found, on Page 1 Paragraph 2, of the Credit Acceptance Corp. Disclosure form, that the dealership was not allowed to quote me a lower cash price ($8,600) which they did, and not allowed to raise said price if I chose to finance through CAC, which they did. They raised the Principal price of the vehicle by nearly 4000 dollars and told me it wasn't their fault, but really it was 100%. They were charging me more because CAC charges them a fee and they were making their money back through me, which is in violation of the disclosure form. Luckily, after complaining they unwound my contract, not without Rick telling me, "you don't understand this and I wouldn't expect you to because you know nothing about this". Even though it says right there in their own contract that what he did wasn't allowed. I'm only making this review (since my contract was undone) to serve as a warning for future buyers, do not let Rick harass you into believing CAC wants to charge you more for the car, that's in violation of their own contract. The principal of the car should be what the vehicle was listed for as soon as you entered the dealership, unless negotiated to a new price. Also to anyone who has bought a vehicle here and was charged a higher than quoted "cash price" of the car, if you can find proof of the listing at a lower price than what was charged in the contract, you may be able to contact CAC and notify them. If you do this there's a chance they will charge the dealership dollar for dollar what the up-charge was. Also make sure you read everything because they will breathe down your neck and rush you into signing.

I went to Newcomb's to purchase a vehicle that was listed for $8,900. They showed me the vehicle, I test drove it, everything went well and so I went on to make the deal with them. Rick went over the financial aspects of the deal and I noticed that I was being charged 12,250 for the car. When I asked why he told me that because I was financing through Credit Acceptance, they wanted to charge me more for the vehicle. Stupidly I believed him and signed the contract and left. After I got home I went over it with a few friends who ultimately told me I got screwed, and so I also went to a lawyer. After reading through the contract we found, on Page 1 Paragraph 2, of the Credit Acceptance Corp. Disclosure form, that the dealership was not allowed to quote me a lower cash price ($8,600) which they did, and not allowed to raise said price if I chose to finance through CAC, which they did. They raised the Principal price of the vehicle by nearly 4000 dollars and told me it wasn't their fault, but really it was 100%. They were charging me more because CAC charges them a fee and they were making their money back through me, which is in violation of the disclosure form. Luckily, after complaining they unwound my contract, not without Rick telling me, "you don't understand this and I wouldn't expect you to because you know nothing about this". Even though it says right there in their own contract that what he did wasn't allowed. I'm only making this review (since my contract was undone) to serve as a warning for future buyers, do not let Rick harass you into believing CAC wants to charge you more for the car, that's in violation of their own contract. The principal of the car should be what the vehicle was listed for as soon as you entered the dealership, unless negotiated to a new price. Also to anyone who has bought a vehicle here and was charged a higher than quoted "cash price" of the car, if you can find proof of the listing at a lower price than what was charged in the contract, you may be able to contact CAC and notify them. If you do this there's a chance they will charge the dealership dollar for dollar what the up-charge was. Also make sure you read everything because they will breathe down your neck and rush you into signing.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The prices were wrong on their site and cars.com site but they were very rude when I asked about a car that was priced wrong.

The prices were wrong on their site and cars.com site but they were very rude when I asked about a car that was priced wrong.

Rating breakdown (out of 5):
Customer service
3.0
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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