Let Wells Auto Group show you how easy it is to buy a quality used car in Carrollton. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers.
Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget. Shop our virtual showroom of used cars, trucks and suv's online then stop by for a test drive.
"Our Friendly And Knowledgable Staff Is Here To Help You Find That Perfect Car You Deserve, Priced To Fit Your"
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This was the worst car buying experience I have ever had in my entire life I was buying this truck and I live in Florida and was going to drive it back... from TX. I was assure the truck was rust free and extremely well taken care of and the bed was going to be rhino lined upon pick up it two weeks when I was to fly out to purchase the truck. When I arrive the bed was not rhino lined but they did under coat the underside to hide who knows what, rust all along the rocker panels and the bottom edge of the cab. it didn't stop there the power steering was leaking and they knew about it. I proceeded to find more and more the front bumber was cracked and deformed, the head light was completely lose and barely bolted in, dry rotted tires and the passenger rear tire had a huge screw it in and lets not talk about the dent in the rear driver side door. The more I looked the worst it got. I was assured this was a nice truck and after flying from Florida to pick this up I just felt totally screwed and taken and all I got was a sorry. I was forced to rent and car and buy an expensive ticket back to Florida. All in all this is not a business I would suggest anyone do business with ever, unless you like being taken advantage of. Also hats off to Frank for not even coming down to talk to be about the absolute crap deal he tired to give me.
Where do I start? RUN! don't walk away from these guys RUN! Here is the absolute truth, I bought a 2015 Cadillac Escalade from Kato their GM on 5/25/19... - They had it listed "As Is" of course like most all dealers do outside of factory warranty, I am 300 miles away so I talked with Kato several times asking him if the car had any issues since I was not there to see it in person, He said NO ISSUES it is Front Line Ready and a beautiful SUV - So I paid 31k cash and had my transport pick it up, when it got to me I could hear a lifter knocking from 50 yards away, I said what the heck is that, the driver said that what it did when I got it. I called Kato right away and he said give him 10 minutes and he would call me back, I never heard back with multiple calls over several days he wouldn't return my call. little coward! so my last call they transferred me to their Dallas lot, this car was bought on their Carrolton lot, A Salesman named Juan answered, I was telling him my problem and low and behold he say "I know right" that car had some serious engine issues, I told them he said but I guess they never did anything about it, Ya they did, they sold it to me! Then I got ahold of K. Halig the owner and he just straight out said you bought it AS Is, you own it As Is, Even after I told him I was told it was a front line ready with NO ISSUES! by his GM, needless to say I have filed a complaint with DMV in Texas Austin and Hope to shut these guys down, They have No Business selling cars, Cheats, Fraud and out right Liars...RUN!!!!
Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great... car inventory and their vehicles are very clean.
I Purchased a car from these folks for my daughter who lives in the area although I live several states away. They were able to take care of everything... without me having to make a trip. My daughter is very satisfied with the vehicle and I am very satisfied with the price. We had a little hitch with the registration process because I was paying cash but they straightened it all out and refunded The money I had coming to me. They were honest and very concerned about making sure that they did everything that they said they would do. It was an excellent car buying experience especially for the first time I had purchased one long distance. I highly recommend these guys!
well where should i start defiantly not a company that likes blue collar Americans had a set appointment at 4 got there dressed in good ole dirty work... clothes and got treated like xxxx right off the bat stops me at the door wouldn't let me walk in unless they new what i was there for told them and after our 20minute wait for my set appointment they finally tell me after my 45 min drive to get there that both vehicles i was looking at sold when i was just talking to 2 of there sales rep and hour before!!! ps: im sure the 2% give them great business they dont want the other 98% of us
Everybody was very easy going , a very laid back environment with great customer service. I suggest this group for anybody looking for quality sales. Ask... for Chris .
The price is okay, but the service is very very bad. They showed patient and nice before we paid it, so we trusted them they will give us the remote of... DVD in the car as they promised us after we take out the car. But in the next 4-5 months until now, we have called them more than 30 times, they haven't give us the remote as they always promised to send to me. Finally they didn't even take my phone and responded my note that I leaved in the voicemail and reception. The manager has ever said it's not on the file on a call. But before we paid it, when I tried to let them write down everything that they promised to repair he said I made him frustrated!! Hahahahah:(
I am just trying to get a price on a my mid-life crisis car - advised what I was looking for, so he is searching for it.
It was a great experince with wells auto group. Zuhair Kato and Frank are awesome. I got very good deal of bmw 535i m sports. Frank and Kato went out of... the box to make this experience memorable. I highly recommend wells auto. I would not mind flying to dallas from Chicago for my future purchases. Keep up the good work guys!
They was the nicest people you can meet, credit wasn't that good,but they made it happen wasn't worry about the deposit like at the other car I went to... .I give them 5 ¿