Reviews
Wonderful service
Chris and his team go above and beyond each time I bring my car in for service! Highly recommend the Harper Audi team. Will continue to use their services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We will gladly let Chris know you had a fantastic experience with the Audi Knoxville team recently. Thanks for the kudos. See you next time, Christy!
Just unbelievable
After three years, $20,000 in repairs, and Harper Audi having my car for essentially two years in total time in and out I have had enough. I open my hood this month to find after all this work they didn’t even put my engine AND air back together it’s just sitting loose under the hood. I can literally pick it up in the air with my hand and have photos to prove it. Best believe it is now going to court. First visit in 2020 I said fix everything no expense spared. Eight tow jobs and four service visits and three years later and the car is in worse shape and only has 5k miles out on it since 2019. Don’t even try to respond and say “I’m getting a refund” Charles Vesser because you had ur opportunity and now you will learn just who you shafted.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service, awesome service advisor, Got help through
Great service, awesome service advisor, Got help through parts and service. Easy to get ahold of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review for the Audi Knoxville team! We look forward to seeing you next time.
Excellent and Professional!
Harper Audi delivers great service! I appreciate their professional and courteous manner! I appreciate the videos sent of brake pad measurements-that is above all expectations! The dealership building is beautifully clean and tidy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Audi Knoxville team. Drive safely, and we hope to see you back again down the road!
Excellent care for an unexpected service issue.
My experience with Harper Audi has always been great. The service department does an excellent job of taking care of my A6. They exceeded my expectations!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for being a loyal customer of Audi Knoxville! We look forward to assisting you with your Audi A6 again in the future!
Professional, courteous, prompt customer service,
Professional, courteous, prompt customer service, excellent follow up with dealer, takes care of their customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our pleasure to provide attentive customer service! Many safe and happy miles from all of us at Audi Knoxville!
I had my 70/80K miles maintenance on my 2017 Audi.
I always get great service at this dealership. They make my visit a well informed and pleasant. The staff is very friendly and eager to be of help. I always recommend anyone looking to purchase a vehicle to this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your confidence in Audi Knoxville, and for your business. We are thankful to have you as a customer, Traci! Have a fabulous day and keep us in mind for any future needs.
Happy with results.
Good and courteous service. Loaner car was provided. Car was washed. Sent a video of car evaluation. They honored the maintenance contract. Plan to return for future work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for putting your trust in the Audi Knoxville team! We're delighted that we could assist you with your automotive needs. Have a great day!
Great service
great service. Got a warranty claim and replaced spark plugs. Took awhile to get warranty repair fixed but I’m glad they took the time to do it right. Spark plugs were replaced. A little pricey on the spark plugs but that’s what you expect at a dealer. Pretty good communication. Excellent service. Would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review! We are so glad to hear that you had a successful service experience working with the Audi Knoxville team. Drive safely, and we hope to see you back again down the road!
The Right place to get your new car.
The Right place to get your new car.great inventory and good services provided.good and fast response from sales department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful to have your business. Thanks for taking the time to leave us a review! - The Audi Knoxville Team