Reviews
I went to so many different dealers to find my first car.
I went to so many different dealers to find my first car. Grappone was the last dealership I went to but I wish it was the first. If you want to be treated like a person and not talked down to. Come here! I felt excited and wanted to do business, since I didn’t feel like I was being targeted or lied too. I worked with Miasar, he was so great! He worked very smoothly and kindly. I would recommend him over and over! He isn’t the typical “salesman” that makes you feel like you know nothing and are being robbed of your money. I recommend him and this place! Their work ethic is amazing, even Carol who does the paperwork was an angel on earth and made my life so easy! I would come back in a heartbeat!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We’re so glad you had a great first car-buying experience with Miasar and Carol. Creating a comfortable, honest, and pressure-free experience is exactly what we strive for. We truly appreciate your recommendation and look forward to seeing you again in the future!
Very easy to work with.
Very easy to work with. Eager to make you feel comfortable and explain the purchasing process.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We’re so glad you had an easy and comfortable experience with our team. We appreciate you choosing Grappone and hope to see you again down the road!
After expressing an online interest in a vehicle, I
After expressing an online interest in a vehicle, I received a very prompt response. They were very flexible scheduling a test drive, to make it convenient for me. All of the staff are very friendly.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We’re glad our team was able to respond quickly and make scheduling your test drive easy and convenient. Providing a friendly and flexible experience is something we take seriously, so it’s great to hear that came through. We appreciate the opportunity to work with you and hope to see you again down the road!
Excellent experience.
Excellent experience. We were greeted immediately, the sales rep listened to our explanation that we did not know which of 3 cars interested us. He went over all 3 with comparisons. The test drive was excellent with detailed explanation of features. After going through numbers and trade details we left with paperwork containing crystal clear explanation of how to wire purchase price. Pickup experience was also excellent with clear paperwork, scheduling of 1st service appointment and generous time in the car connecting the phone and going over how to customize various settings.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the thoughtful review. We’re glad the team made it easy to compare your options and kept everything clear from start to finish. It’s great to hear the delivery and setup were helpful too. Enjoy your new car, and let us know if you need anything along the way.
The process was easy and it was low to no pressure.
The process was easy and it was low to no pressure. Very friendly staff, answered all my questions. Pricing was fair too.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We are glad to hear the process felt easy and comfortable, and that our team was able to answer all your questions along the way. Fair and transparent pricing is important to us, so it is great to know that stood out. We appreciate you choosing Grappone Mazda and are here whenever you need us.
Very friendly staff.
Very friendly staff. Made the process stress-free and simple. Would definitely recommend going to this dealership.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words. We are glad to hear our team made the process simple and stress free for you. We appreciate your recommendation and your trust in Grappone Mazda, and we are here whenever you need us.
I had gone to two other dealerships before walking into
I had gone to two other dealerships before walking into grappone Mazda. The first deal ship didn't even greet as I walked around the whole building. The second dealership didn't put any effort into finding out what I needed. Grappone Mazda was professional, friendly and listened to what needed. I couldn't be more pleased.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We are really glad you stopped in to see us after visiting other dealerships, and it means a lot to hear that our team was able to listen and understand what you needed. We truly appreciate you choosing Grappone Mazda and look forward to helping you again whenever you need us.
Very friendly staff and the salesperson we worked with
Very friendly staff and the salesperson we worked with was very knowledgable and helpful. This was probably the easiest car buying experience I have ever had.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We’re glad our team made the process easy and helpful. Enjoy your new vehicle!
I stopped at Grappone Mazda while comparing several makes
I stopped at Grappone Mazda while comparing several makes of compact SUVs. The salesperson was knowledgeable and helpful but not high pressure. I came back the next day and made the purchase.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping in and giving us the opportunity to earn your business. We’re glad you found the process helpful and low-pressure, and that it felt right coming back the next day. Enjoy your new SUV!
Great place to buy a vehicle, Tim was super helpful with
Great place to buy a vehicle, Tim was super helpful with the process and patient with my 5 year old.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We’re glad Tim made the process easy and helped keep things smooth with your 5-year-old along for the ride. Enjoy your new vehicle!