Tasca Chevrolet

I recently bought a car online from Tasca Chevrolet. Jordan made the process easy and stress free. I would give a six star rating if I could.

Tim Guillette was fantastic to deal with. I never felt pressured in anyway and that’s a good thing because that does not work with me. I will simply just walk right out the door. Tim answered every question that I had. He is very knowledgeable, polite, and courteous. He knew more about a Ford product at a Chevrolet dealership than most Ford salesman know. He is the nicest car salesman I have ever dealt with. If you find yourself at Tasca Chevrolet, make sure you ask for Tim Guillette. He will make your buying experience and absolute pleasure. Thanks again, Tim. Billy G

My car was having issues starting. It would start however it didn’t sound right when it was starting. I was given a quote for a new battery for over $300.00. My car has less than 30,000 miles and under 3 years old. I was then told that I had to pay out of pocket because my car was not giving any codes my factory warranty would not cover the replacement battery. Yet despite no codes I was informed by the service department that my battery is about to fail. They told me when my battery finally dies they will replace it if it’s within the factory warranty requirements. This is unacceptable. Being told that I need a new battery and it’s about fail with a quote for a new one only to be told that they won’t replace it until it completely dies and I am left stuck somewhere. When you pay over $40,000 for a new car and there something wrong with a battery and told it’s about to die the dealership should have replaced it for me. I don’t think I will purchase another car or recommend Tasca to anyone. Below is the quote the dealership sent me. I also wasn’t thrilled about them trying to up sell me on changing the Break Fluid with less than 30,000 miles??? Along with the injection system cleaning. However I understand this is the manufacturer recommendations. It’s sad never in my life have I ever heard of changing break fluid especially with less than 30,000 miles 🤷🏻‍♂️ Lastly then even tried to get me to buy a new cabin filter which I did 5 months before bringing the car to get serviced. I actually purchased a K&N air cabin filter. So the fact that they wanted to sell me one tells me either they didn’t check the old one or they just want more money. Edited on 12/12/2024 Last week the general manager reached out after hearing that I was displeased with the service/ battery issue. Again I must say he was very professional on the phone and recommended that I bring the car back to get further tested and recharge. I plan on taking it back and hopefully they will replace the battery for me even if it doesn’t throw a code. You can hear just how weak the battery is upon starting the car. It’s a hour drive to get to the dealership. I hope they don’t waste my time and effort with this next visit This review is to be continued after my next visit to the dealership. On 02/13/2025 I had to go to Tasca because the car was still having a hard time starting. However still was not throwing any codes. Gabby at service was extremely professional and helpful. She was finally able to get me a new battery. So I am amending my review to 4 stars. I would have given them 5 stars if they had just replaced it on the first time it was brought back. Other than that everyone at Tasca has been extremely professional and helpful. Thank you Tasca for fixing my battery issue.

Avoid these guys! SKETCHY! Bought a traded in BMW. Tasca held car for 7 days after purchase to resolve a tire-sensor issue. They finally offered for me to take it home without fixing it and suggested i send them the bill. I needed the vehicle so I took it home and my 17 year old son resolved the issue in one hour. My local BMW dealership inspected the vehicle and identified a water pump that needed replacement. Even though I had the car in my possession for under 30 days the sales mngr Elian Khouri refused to fix it. At first he said "the car passed inspection so it's not our issue". Then he said, "it's only leaking coolant fluid slowly so my guys won't fix it". Then he said "well, you put over 1k miles on it, so we aren't obligated to fix it". Totally sleazy and incompetent people.

My car was having issues starting. It would start however it didn’t sound right when it was starting. I was given a quote for a new battery for over $300.00. My car has less than 30,000 miles and under 3 years old. I was then told that I had to pay out of pocket because my car was not giving any codes my factory warranty would not cover the replacement battery. Yet despite no codes I was informed by the service department that my battery is about to fail. They told me when my battery finally dies they will replace it if it’s within the factory warranty requirements. This is unacceptable. Being told that I need a new battery and it’s about fail with a quote for a new one only to be told that they won’t replace it until it completely dies and I am left stuck somewhere. When you pay over $40,000 for a new car and there something wrong with a battery and told it’s about to die the dealership should have replaced it for me. I don’t think I will purchase another car or recommend Tasca to anyone. Below is the quote the dealership sent me. I also wasn’t thrilled about them trying to up sell me on changing the Break Fluid with less than 30,000 miles??? Along with the injection system cleaning. However I understand this is the manufacturer recommendations. It’s sad never in my life have I ever heard of changing break fluid especially with less than 30,000 miles 🤷🏻‍♂️ Lastly then even tried to get me to buy a new cabin filter which I did 5 months before bringing the car to get serviced. I actually purchased a K&N air cabin filter. So the fact that they wanted to sell me one tells me either they didn’t check the old one or they just want more money….

My car was having issues starting. It would start however it didn’t sound right when it was starting. I was given a quote for a new battery for over $300.00. My car has less than 30,000 miles and under 3 years old. I was then told that I had to pay out of pocket because my car was not giving any codes my factory warranty would not cover the replacement battery. Yet despite no codes I was informed my the service department that my battery is about to fail. They told me when my battery finally dies they will replace it if it’s within the factory warranty requirements. This is unacceptable. Being told that I need a new battery and it’s about fail with a quote for a new one only to be told that they won’t replace it until it completely dies and I am left stuck somewhere. When you pay over $40,000 for a new car and there something wrong with a battery and told it’s about to die the dealership should have replaced it for me. I don’t think I will purchase another car or recommend Tasca to anyone.

Timothy was very honest answered all my questions and sold me A great car. Definitely recommend!

Great dealership with great salesmen! Very quick and efficient! Will be going back in the future

John was really polite and helped me go through the process of installing the front bracket of my car. They did an amazing job! Thanks

Tim was very helpful and knowledgeable. Overall it was a very pleasant experience. It was the smoothest process I’ve ever had.