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Awesome Ford

(334 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 9:00am–4:30pm
Sunday 10:00am–6:00pm Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Inventory

See all 7 vehicles from this dealership.

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Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Awesome Ford from DealerRater.

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Thanks again, Chris, Ryan and Brian were great and really love the truck !!! Have bought a few rigs over the years and would recommend you guys to anybody buying a vehicle!!!

Thanks again, Chris, Ryan and Brian were great and really love the truck !!! Have bought a few rigs over the years and would recommend you guys to anybody buying a vehicle!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We're thrilled to hear Chris, Ryan, and Brian made your truck buying experience a great one. It means a lot that you've trusted us with multiple vehicle purchases over the years, and we truly appreciate your recommendation. We hope you enjoy your new truck, and we're here whenever you need us in the future! Sincerely, Robert Pehl - Vice President

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Very friendly staff and very clean lounge area. Had appointment at 9 to fix recall issues and was seen immediately.

Very friendly staff and very clean lounge area. Had appointment at 9 to fix recall issues and was seen immediately.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're glad to hear you had a great experience with our service team. It's wonderful to know you were greeted by our friendly staff, enjoyed our clean lounge, and that we were able to get your vehicle in right away for its recall appointment. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Robert Pehl - Vice President

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The service manager was able to repair the backup camera issues we were having and did it in a timely manner.

The service manager was able to repair the backup camera issues we were having and did it in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad to hear our service manager was able to resolve the backup camera issue and get your vehicle repaired in a timely manner. We appreciate your feedback and hope to provide you with a 5-star experience the next time you visit. Sincerely, Robert Pehl - Vice President

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Kris Smith and the team were amazing getting us through the process so smoothly..went out of his way to deliver the truck we bought to us. Thank you Awesome Team

Kris Smith and the team were amazing getting us through the process so smoothly..went out of his way to deliver the truck we bought to us. Thank you Awesome Team

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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None, recently bought a used truck and get it home and transmission is screwed up, Called two days in a row and still awaiting a call back

None, recently bought a used truck and get it home and transmission is screwed up, Called two days in a row and still awaiting a call back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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We had an emergency repair on our pickup while traveling. Awesome was helpful and went out of their way to get our pickup fixed within 24 hours of when we contacted them. Can’t say enough good about them. Thanks to all the service department!

We had an emergency repair on our pickup while traveling. Awesome was helpful and went out of their way to get our pickup fixed within 24 hours of when we contacted them. Can’t say enough good about them. Thanks to all the service department!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Every time we bring our car in for service. They screw it up.. we had an 8:30 appt. and they didn't get the car in till 4ish.. what the H....Said it was a tow in.. WRONG.. "Oh we will look at it first thing the next day.."

Every time we bring our car in for service. They screw it up.. we had an 8:30 appt. and they didn't get the car in till 4ish.. what the H....Said it was a tow in.. WRONG.. "Oh we will look at it first thing the next day.."

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Having purchased 30+ cars in my life I have to say that Awesome Ford really IS awesome! Got a fair price and a very fair trade allowance, great service and FAST F&I with no pressure to purchase xx add-ons! Accessory prices are also very reasonable and they were quick to get them installed. Definitely recommend.

Having purchased 30+ cars in my life I have to say that Awesome Ford really IS awesome! Got a fair price and a very fair trade allowance, great service and FAST F&I with no pressure to purchase xx add-ons! Accessory prices are also very reasonable and they were quick to get them installed. Definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ethan was amazing! He communicated very well with what was going with my 2018 Ford Explorer, and very accommodating! I come here regular for the mileage maintenance and oil changes. I couldn’t be more satisfied!

Ethan was amazing! He communicated very well with what was going with my 2018 Ford Explorer, and very accommodating! I come here regular for the mileage maintenance and oil changes. I couldn’t be more satisfied!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a very pleasant experience with the Sales Team. I had found a truck I was potentially interested in online, and Bobby was kind enough to meet with my wife and I on short notice. Unfortunately since we were coming from Tacoma, by the time we arrived Bobby was helping other folks. Bobby had respectfully excused himself, to say hi, and made sure my wife and I were taken care of by Hailey and her manager, Ryan. The entire sales team is fantastic, and transparent as can be. They are fair on their trade evaluations, and do not play the "hide the peanut" game. For example, if you find value on some of their optional add-ons, you are free to take it or leave it with no real pressure. If you can afford it, and plan to hold on to your investment for a long time, I think some of their offerings are more than worth while. Finance was also a pleasant experience. Lexi is amiable, and a straight shooter. She doesn't hold you in the finance office longer than she has to. She had everything ready before I step foot into her office, and was kind throughout the whole process. This dealership is truly amazing to work with. To put it into perspective, my wife and I had driven all the way down to Chehalis to make check them out because our experience at dealerships like Titus will wasn't all that impressive. In all, great truck, great people, and awesome experience. I would not hesitate to recommend Awesome Ford to anyone in the market for a New (or used) car.

I had a very pleasant experience with the Sales Team. I had found a truck I was potentially interested in online, and Bobby was kind enough to meet with my wife and I on short notice. Unfortunately since we were coming from Tacoma, by the time we arrived Bobby was helping other folks. Bobby had respectfully excused himself, to say hi, and made sure my wife and I were taken care of by Hailey and her manager, Ryan. The entire sales team is fantastic, and transparent as can be. They are fair on their trade evaluations, and do not play the "hide the peanut" game. For example, if you find value on some of their optional add-ons, you are free to take it or leave it with no real pressure. If you can afford it, and plan to hold on to your investment for a long time, I think some of their offerings are more than worth while. Finance was also a pleasant experience. Lexi is amiable, and a straight shooter. She doesn't hold you in the finance office longer than she has to. She had everything ready before I step foot into her office, and was kind throughout the whole process. This dealership is truly amazing to work with. To put it into perspective, my wife and I had driven all the way down to Chehalis to make check them out because our experience at dealerships like Titus will wasn't all that impressive. In all, great truck, great people, and awesome experience. I would not hesitate to recommend Awesome Ford to anyone in the market for a New (or used) car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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