Reviews
Everything ran really smoothly and efficiently. Car I received is good so far. The representative who started it off made process easy.
Everything ran really smoothly and efficiently. Car I received is good so far. The representative who started it off made process easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Sales person, Samad Ali, was really helpful and very low pressure. Helped me find cars that were in my range of consideration and ultimately found us a great car. Very good experience overall.
Sales person, Samad Ali, was really helpful and very low pressure. Helped me find cars that were in my range of consideration and ultimately found us a great car. Very good experience overall.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I give the a 10 best service my sales person was the best and the finance department also
I give the a 10 best service my sales person was the best and the finance department also
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ask for Kai Lucke one of CarMax greatest sales Consultants. He will give you great service with no pressure. He took real good care of me. He made this a great experience for me. I purchased a 2024 Genesis G80 advance sport. Such a beautiful car. I left CarMax feeling like I got more car than I expected. I walked away feeling like I won. Ready for a different experience buying a used car...go to CarMax and ask for Kai
Ask for Kai Lucke one of CarMax greatest sales Consultants. He will give you great service with no pressure. He took real good care of me. He made this a great experience for me. I purchased a 2024 Genesis G80 advance sport. Such a beautiful car. I left CarMax feeling like I got more car than I expected. I walked away feeling like I won. Ready for a different experience buying a used car...go to CarMax and ask for Kai
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I saw the car I had been looking for and CarMax had it. I reserved it to see the next day and no pressure in sales bargaining!! Gary was very easy to work with and made me feel comfortable. Thank you Gary in Richmond, Tx and CarMax
I saw the car I had been looking for and CarMax had it. I reserved it to see the next day and no pressure in sales bargaining!! Gary was very easy to work with and made me feel comfortable. Thank you Gary in Richmond, Tx and CarMax
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My sales guy and the service manager both were very helpful in my purchase. It’s because of their fairness and honesty that I always go to Carmax for vehicle purchases.
My sales guy and the service manager both were very helpful in my purchase. It’s because of their fairness and honesty that I always go to Carmax for vehicle purchases.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Every thing was Awsome I did the express they put me in a vehicle that I love a 2020 maza It has a lot of room just what that I need
Every thing was Awsome I did the express they put me in a vehicle that I love a 2020 maza It has a lot of room just what that I need
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I WAS LIED TO ON MULTIPLE OCCASIONS IN THIS PROCESS. THEN AFTER DRIVING OFF THE LOT I NOTICED THINGS ABOUT THE CAR THAT I WAS LIED TO ABOUT AS WELL.
I WAS LIED TO ON MULTIPLE OCCASIONS IN THIS PROCESS. THEN AFTER DRIVING OFF THE LOT I NOTICED THINGS ABOUT THE CAR THAT I WAS LIED TO ABOUT AS WELL.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Outstanding job at Richmond car may great sales man and great management! The dealership was professional and take care of the customer! I would recommend this carmax to anyone buy a vehicle!!
Outstanding job at Richmond car may great sales man and great management! The dealership was professional and take care of the customer! I would recommend this carmax to anyone buy a vehicle!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Car purchase was quick and easy. Saw what I wanted at another Carmax dealer and they had it shipped to Houston for 100 dollars and I liked the car and bought it
Car purchase was quick and easy. Saw what I wanted at another Carmax dealer and they had it shipped to Houston for 100 dollars and I liked the car and bought it
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car