Reviews
Brian assisted me with the service of my new/used Ascent.
Brian assisted me with the service of my new/used Ascent. He also gave me some advice as well as explained issues I had with my car and how they would be approached. I will be calling him directly from now on. He gave me excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I bought my 2019 Crosstrek here and convinced my wife to
I bought my 2019 Crosstrek here and convinced my wife to buy her 2022 Ascent here because I enjoyed this dealership so much. We both regularly service our vehicles here. This last visit was a very pleasant experience and I'd highly recommend anyone ask for Brian Britcher as their Service Advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Hunt Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Over all the service was great.
Over all the service was great. Attentive, nice, informative, kept me in the loop on the progress of my order
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, AutoNation Subaru Hunt Valley
Clean facility and nice people.
Clean facility and nice people. The service was fast and efficient, I would recommend them to anyone looking to buy a new or used car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
As a new resident of this area, this is my 2nd time
As a new resident of this area, this is my 2nd time having my car serviced at this Subaru dealership. I am very pleased with their service style. Joyce was very helpful on the phone, assisting me with making the appointment for service. I was greater by Brian who was very cordial with a great attitude, courteous and efficient. Their showroom and the customer waiting area was clean and comfortable. This location will continue to be my go to for all service on my Subaru Crosstrek. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Previously I fell into traps by chains like Mr.
Previously I fell into traps by chains like Mr. Tire and Midas making guesses on how to fix the problems with the vehicle, only to return and pay more for them to figure it out. Go to the experts, the dealer… yes you may “pay more” but you will save in the long hull since they don’t take guesses with your money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (410) 630-3178 so we can assist you further.
Staff is very knowledgeable and willing to explain the
Staff is very knowledgeable and willing to explain the mechanical workings of my Subaru Cross Trek!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Always friendly, helpful, competent, and honest.
Always friendly, helpful, competent, and honest. I love taking my car here for service. They have a wonderful customer waiting area too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer service excellent, friendly and pleasing
Customer service excellent, friendly and pleasing personalities from front staff to general manager of store. Very professional to work with everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Larry, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Service is good
Did servicehere. Very good in general. They are professional and very nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!