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AutoNation Subaru Hunt Valley

(1,049 reviews)
Visit AutoNation Subaru Hunt Valley
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 856-4053 (888) 856-4053
Used (888) 854-7221 (888) 854-7221
Service (888) 858-4503 (888) 858-4503

Reviews

(1,049 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We received pleasant accurate information pertaining to

We received pleasant accurate information pertaining to our purchase interests by a well informed sales representative who guided us through the complete purchase process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

I bought a 2023 WRX.

I bought a 2023 WRX. Worked with Dyllon who was exceptional throughout the whole process. I live in Cumberland NJ. AutoNation Subaru Hunt Valley from the start gave me the best deal. Lastly, Dyllon’s knowledge and presentation while introducing the vehicle before test driving was outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Visit to dealership to have trailer hitch purity car

Visit to dealership to have trailer hitch purity car installed and meet with customer service person to learn more about car’s electronics. Each step from arrival to completion was timely, straightforward and always greeted and assisted by friendly individuals. The work was completed and delivered on time. Plus I was able to work in the waiting area comfortably. The work appears to have been well-done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great car buying experience

Friendly, efficient and transparent interaction. Follow up and responsiveness to questions has been quick and spot-on helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Samuel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

An absolutely amazing place to have your Subaru serviced.

An absolutely amazing place to have your Subaru serviced. Jessica Nelson and John Healy are top notch and I had a wonderful experience. They are conscientious and care about their customers. Five star!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Claire, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Wow!!!

I had an amazing Experience from Allan the General Manager to Alexis (Salesperson) and Victor the Finance Director

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

They went above and beyond to find the car I wanted.

They went above and beyond to find the car I wanted. Great Service and Great people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Latest service went great as usual--the greeted me, were

Latest service went great as usual--the greeted me, were ready, checked me in in 2 minutes--and best of all they did not try to sell me things I don't need! I totally trust these guys in the sale and service arenas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Did a switcho-chango and gave super high rate to counter

Did a switcho-chango and gave super high rate to counter the price they quoted. Fortunately son knew to walk quickly. Would have been a fair deal except for financing - a classic slimy dealer technique in my opinion. And certainly ot unique to this place. Took me 4 hours and found a better deal with 'normal' current Subaru finacing at a few percent lower - no reason for what they did other than they thought they could - oops. Way to go Ohio. Alex

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (410) 630-3178 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

I recently brought my Subaru in for service and could not

I recently brought my Subaru in for service and could not be more pleased with the experience. The service manager John Healy was incredibly easy to talk to and made the experience enjoyable believe it or not. If I could give 10 stars I would. Thank you for making things easy and not giving me the standard runaround. We will definitely continue to give you our business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Hunt Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!