Reviews
Great Experience from beginning to end...
I was really in the 11th hour with my car shopping process. My saleswoman was very communicative and open and honest. The financing went smooth. I couldn't have asked for a better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Dept is Top Notch
George in service has been taking care of me since I got my car. Always honest with what needs to be done and he’s a pleasure to talk to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Theo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great to deal with
Lance was very helpful with my purchase of my used jeep. Made the process hassle free. Would recommend to anyone wanted a new or used vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mary, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Subaru Hunt Valley and we hope to be of service again in the future.
marthanelliott@gmail.com
I've had a problem with the software for my car and everyone at this location could not have been more caring, considerate or dogged in their determination to resolve the issue. The original buying experience was outstanding and the service department continues the fantastic experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!
Autumn Green ??
The folks at Auto Nation made it enjoyable to buy a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kathleen, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I bought my Subaru Forester from Lance, who did a
I bought my Subaru Forester from Lance, who did a phenomenal job and 4 years later, I continue to have my car serviced at AutoNation. George Wolfe is my Service Advisor and he always takes great care of me. Go to AutoNation for your next vehicle purchase. You will be glad you did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Hunt Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Jena McDonald
Everyone was very helpful. I highly recommend this dealership. I have already referred a family member
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jena, thanks so much for the warm recommendation of the team here at AutoNation Subaru Hunt Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone was so very helpful.
Everyone was so very helpful. I have already referred a family member. I would recommend it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Subaru Hunt Valley and we hope to be of service again in the future.
Allaire B Stallsmith
I brought my 2018 SubaruForester in for service, which included extras because I was overdue on service (should have been July). My only complaint is that on the drive home there was a rattle in the right hand front wheel. I made an appointment to get it fixed. I just hope that the Dealer will not charge me for fixing it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Allaire, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 630-3178. We look forward to hearing from you.
The customer service is not very helpful and has poor
The customer service is not very helpful and has poor telephone etiquette when answering phone calls
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 630-3178. We hope to hear from you.