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Rick Hendrick Chevrolet Naples

(2,360 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(2,360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

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Clinton c hizo un buen trabajo me ayudó entre lo que

Clinton c hizo un buen trabajo me ayudó entre lo que tenían que hacer hoy agradecido con su ayuda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had to take my car in for an oil change and some filters

Had to take my car in for an oil change and some filters needed to be changed. They were nice and helpful. I was also out in the time they said.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction!

Our experience was successful.

Our experience was successful. We came home with a new car, from sales to finance we were treated very well, Blake our sales person , was phenomenal. He knew about all the ends and outs of the equinox. Both financial reps were excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Esta es mi tercera vez visitando el concesionario y la

Esta es mi tercera vez visitando el concesionario y la verdad es que el trato y la profesionalidad aqui son muy buenos y eficientes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

always professional service, very knowledgeable, and very

always professional service, very knowledgeable, and very polite folks,waiting area always clean, actually the cleaning girl was vacuuming and cleaning the waiting area while I waited in the room

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Buscou, we're so glad that we were able to go above and beyond your expectations!

Very efficient, professional & took good care of me & my

Very efficient, professional & took good care of me & my car. Got me in a rental & found the parts for my warranty problem. Completed work within a week & I expected it to take weeks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you, and have a fantastic day!

Chris B is the best service advisor.

Chris B is the best service advisor. I was in and out in a short time as promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction!

Great Service, very detailed even sent us a video showing

Great Service, very detailed even sent us a video showing things on the car that needed attention. Also, shared info on what might be needed down the road and to keep a watchful eye on it. We were called and emailed with al the info and picked our car up with no delays or problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Clinton c hizo muy buen trabajo, muy alegre en el

Clinton c hizo muy buen trabajo, muy alegre en el servicio, que han hecho hoy muy agradecido y voy a regresar

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Caterina Vega helped me today with the first oil change.

Caterina Vega helped me today with the first oil change. Best service advisor! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!