Reviews
Easiest truck purchase I've ever done.
The purchase experience was the best I've experienced. A straightforward no haggle negotiation. The price was fair and they gave me a premium price for my trade.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, Thank you for the great review! Thank you for taking the time to share your experience with us. We will be sharing this review with Chris, we are proud to have him as part of our team!
Great people and a great deal.
The Internet sales staff at Venice Toyota is fantastic. Even better, the price posted on the Internet for the Highlander I bought was much lower than what I was able to negotiate with another nearby dealer. If you want the best price, take the drive to Venice Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Toyota! It's great to see that you had an exceptional experience with Roman.
Great Service!
Joe was very friendly and attentive. He had a good sense of humor. The service was quick and efficient. Would return here again! Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We will be sure to let Joe know how helpful he has been. It's great to see that you had an excellent experience with our team. We look forward to assisting you in the future!
Service department
Truck runs like new & extended warranty honored & all worked out financially by the service dept. with warranty co. Good communication too. Great Christmas gift & bringing 2018 in. THANKS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate you taking the time to leave us positive feedback. We will definitely be sharing this with him.
Excellent
Just wanted to say that I had a great experience purchasing my new vehicle from Venice Toyota. Ralph did an amazing job walking me through the entire process of purchasing my vehicle along with all of the proper steps to make sure that this purchase was very easy and fast with the monthly payments that I was comfortable with. Again, Ralph Thank you for all of your help and Have a Happy and Safe New Years!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback. We are happy to see that Ralph made a lasting impression, we are proud to have him as part of our team!
Bought a low mileage used truck
Called the day before about a paricular truck. Cheryl confiremd they had it available, made an appointment to test drive. I arrived at the appointed time they had the truck ready to go. Total time was about 2 hours, which included, a quick detail and topping off the tank. Best car buying experience I’ve ever had. Thanks Cheryl, Eli and Venice Toyota, you have a great team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are happy to see that you had an exceptional experience with Cheryl and Eli. Enjoy your new Vehicle!
Routine Maintenance
Came in for just routine maintenance, just an oil change and tire rotation. Although there was an issue and they could not do the oil change, everyone was friendly and was made comfortable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. We are happy to see you had a positive experience!
Review Venice Toyota
Great Seevice Writer Joe Hood was so thorough and pleasant. Would recommend Venice Toyota Service Dept anytime for any services Waiting area and staff throughout Was very friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We are happy to see you had a positive experience. We look forward to seeing you again!
On a 1 to 10 I wld rate a 9
I would normally give a 10 Murray Wallace was very helpful being I had to decide on leasing another carrola. After being with the Business manager I got very upset. I have been with Toyota in Venice since 2001 and to have a figure put in front of me, and I did not agree with it I was ready to walk out. He worked it out I have always been treated very well at Toyota. Leasing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are sorry that you had a mishap with the Business manager, but we are glad to see that he was able to work it out. Thank you for taking the time to provide us with feedback, and your kind words about Murray. We will be sharing this review with him!
Excellent
My auto experienced rodent damage to air filter & wiring. Venice Toyota determined the issue in a timely fashion & had it repaired by 10 am the following day. My service advisor, John Wisner kept me advised of the progress & phoned me when the car was ready. He even offered me a ride home. Outstanding !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We will be sure to let John know how helpful he has been. Thanks for the positive feedback!
