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Your Choice Autos Waukegan

(206 reviews)
Visit Your Choice Autos Waukegan
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
(847) 752-5656 (847) 752-5656

Reviews

(206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Your Choice Autos Waukegan from DealerRater.

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The sales process was seamless, and my representative

The sales process was seamless, and my representative demonstrated impressive knowledge about the vehicle. Everything was clearly communicated, making the experience enjoyable. The car matched my expectations perfectly and arrived in pristine condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Please don’t buy a car from your choice auto in Waukegan

Please don’t buy a car from your choice auto in Waukegan Illinois,they are bad business,and don’t give all they necessary information about the conditions of their vehicles they lie and misrepresent they vehicle for instant me and my fiance financed a vehicle that they knew was on recall by manufacture of Honda Tucson they knew the engine were defective but they never told neither me nor my fiancé that our 2017 Hyundai Tucson was on recall ,now we are stuck paying for a vehicle that’s not suitable to drive we already had to put 4,000 into in already and we got the vehicle in January of 2025,please don’t buy any vehicles from your choice auto in Waukegan Illinois,it’s not worth it invest your money on a new vehicle,I had to give them xxxxxxx a star in order to write this review please know I did not want to give them a star, they suck and so dose their vehicles please take your money some where else thank you have a blessed day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I don’t even want to give them 1 star!

I don’t even want to give them 1 star!!! It’s was the worst outcome ever! Bought a new car and less then a month the engine needs to be replaced and the gasket blew and I have had to already put already over 4000 into it! Now I’m paying for a loan for a paper weight! Yes they seemed nice but it was all to sell a piece of crap! I would never recommend this place to anyone!!!! They told me I bought as which is crazy because I have a loan so I didn’t buy it flat out and if they would have told me buy as is I would have never bought it! So if you want a car and you know things about car sure give it a try but if you are just some random joe like me don’t do it!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is my second car purchase at Your Choice Waukegan.

This is my second car purchase at Your Choice Waukegan. The staff are friendly and knowledgeable, and they make the whole experience enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It was a pleasure to purchase a vehicle from Your Choice

It was a pleasure to purchase a vehicle from Your Choice Waukegan. They have a courteous and professional staff. They provide useful information in a transparent manner. As a result, I was able to make an informed decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a Highlander 2005 in January 2024 from this

I purchased a Highlander 2005 in January 2024 from this dealer…absolute lemon!I repaired this SUV several times,purchased new tires but it needed too many repairs and I sold it a Big loss!Stay away from this dealer.They are rude crooks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly and helpful.

Friendly and helpful. Sam the salesperson is approachable without being pushy. He explained everything clearly and provided all the information we needed. I was very satisfied with the service from beginning to end. Definitely recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We were really pleased with Sam's service as he helped us

We were really pleased with Sam's service as he helped us purchase our new car. I found them to be very polite, knowledgeable, and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The staff made the purchase enjoyable and easy by

The staff made the purchase enjoyable and easy by providing information, knowledge, and friendly service. Sam was excellent throughout the whole process. Each stage was explained fully and carefully. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The salesperson, Sam, helped my wife and I buy our new

The salesperson, Sam, helped my wife and I buy our new car and was very friendly, helpful, and wasn't pushy at all in regards to the extras they offered. Thanks to him, our purchase is perfect, and we couldn't be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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