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Mercedes-Benz of Marietta

(1,010 reviews)
Visit Mercedes-Benz of Marietta
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
New (866) 475-0263 (866) 475-0263
Used (866) 475-0236 (866) 475-0236
Service (866) 475-0264 (866) 475-0264

Reviews

(1,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Every thing was easy and management did a great job I

Every thing was easy and management did a great job I would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it's experiences like yours that really keep us motivated! Until the next time we meet, take care!

My husband and I had a wonderful experience.

My husband and I had a wonderful experience. Our sales representative was extremely knowledge, professional., and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I want to thank Shawn for his excellent customer service.

I want to thank Shawn for his excellent customer service. Thank you to Ben for doing the work to find the GLC 4matic I was looking for..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a response, Lynne! Don't hesitate to call us if you ever need anything. Be safe on the road!

Has been a good experience every time I take my vehicle

Has been a good experience every time I take my vehicle in for service. I plan to continue to have my vehicle serviced at Mercedez in Marietta.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Steven, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great experience, Robert (Service Advisor) did a great

Great experience, Robert (Service Advisor) did a great job taking me in without an appointment. I had already purchased a MB switch cluster to install on my left side of the steering wheel. He got it in the shop immediately and had it complete within a couple hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Gerry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

I've had a company car for the last 20 years so buying a

I've had a company car for the last 20 years so buying a car was not something I looked forward to for many reasons. But Tyler Simmons made it all easy, no stress. I found the car I wanted online, asked Tyler to send me a video of the back (which he did immediately), we came in to drive it, loved it, bought it. I had questions the next day about setting up the app. I texted him and he immediately called and walked me through it. I had an issue with my backseat. He told me to bring it in and they'd take care of it. As much as I dreaded going through the process, I'm so glad we found Tyler and that he's as great to work with as the cars he represents!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Marietta! If you ever need help, just give us a call. Happy motoring!

When I call to get my car serviced it was scheduled

When I call to get my car serviced it was scheduled immediately. I like how they checked everything on the car. And I got my car back the same day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

The dealership is superb!

The dealership is superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb! Superb!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

Very professional and well behaved staff, very

Very professional and well behaved staff, very knowledgeable and well organized I’m very impressed by their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Marietta! Please don't hesitate to reach out if there's anything additional we can do for you.

My wait was not very long and my appointment was honored.

My wait was not very long and my appointment was honored. That got me in and out in the time they gave me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Wes, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.