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Jeff Schmitt Chevrolet East

(841 reviews)
Visit Jeff Schmitt Chevrolet East
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (937) 412-0047 (937) 412-0047
Used (937) 412-0041 (937) 412-0041
Service (937) 412-0367 (937) 412-0367

Reviews

(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Schmitt Chevrolet East from DealerRater.

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Don’t waste your time. Drove 50 min to find out the car...

Don’t waste your time. Drove 50 min to find out the car was scratched and they would give me almost 5,000 under Kelly blue book for my trade in and wouldn’t budge on the price of the car on the lot. Go somewhere your time and business is appreciated.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.
Dealer response

Hi, we regret to hear that you had this experience with us. Please contact me at your earliest convenience. I hope to hear from you soon, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com 937-879-1918

Not Impressed

My husband and I walked around the lot looking at vehicles for about 25 mins and none of the salesman came out to help us. We could see them standing around inside, just looking at us. We left and drove across the highway to the Nissan dealer and asked the salesman Jeremy to come sell us a car on the Chevy lot. He was happy to help...but it’s pretty pathetic we had to go find our own salesman from another lot. There was one other customer there that day, and multiple salesman. Poor customer service, wouldn’t recommend buying a vehicle from this dealer. Our paperwork was also botched and they had to run our credit a second time and rework all the numbers because they didn’t do it right the first time.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please contact me at your earliest convenience. I hope to hear from you soon, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com 937-879-1918

New truck

Kevin Brackens did a wonderful job in helping us in buying our new trucks. He's a very down to earth, and kind man. I would say if you visit this location look for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about Kevin. Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

2021 Chevrolet Silverado

I’ve always dreaded the process of buying a car, but Scott Kiever made this process so easy all I can say he was great! Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Scott Kiever

Scott Kiever is my go to guy. He sold me my first Colorado after I broke my neck in 3 places on black ice. I believer that with God's protection and the protection that I got from my 2004 Colorado with 316,000 on it was awesome. I love Colorado's and he found the perfect one for me. He did not try to sell me on the truck but sold me on the reasons why this would be a great truck for me, I need safety first as I travel about 60 miles a day to work, so in the winter I need a good truck with 4wd. It was another great experience with Scott! He is the best and will listen to your concerns as well as try to make you feel good about buying at Jeff Schmidt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

David was a big help.

David Sonnino was a big help in the process of buying our Equinox on 12 May. He was very pleasant and made the process enjoyable. Kudos to David for his help!! Mike Peterson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Jeff Schmitt Chevrolet East! We look forward to your next visit! Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Great Experience!

I don't usually write reviews but had such a good experience I had to write one. I bought a 2019 Traverse from Scott Martin. I am from Indiana, and Scott made the buying process very easy. He also did not push anything I did not want. If I lived in Ohio I would buy all my cars from him. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Chevrolet East. Thanks for the recommendation, and have an amazing day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

2021 Chevy Blazer

Scott Kiever was our sales rep for this purchase. He was kind enough to set us up for a test drive very quickly so we could make a solid decision about our purchase. The buying process was fairly quick and painless considering what the normal process of buying a new vehicle can be. Scott was very well informed of the features on the 2021 Blazer and put us at ease with all the new technology it has to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Chevrolet East. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

No title

Love my car it’s great! Beautiful color and awesome sunroof! Great features, really nice tires love the size of the car! Love it thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there! We're so happy we were able to help you out! We hope to see you soon! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Jerry Popp. Great sales.

Jerry Poop was very helpful getting me thru the buying process. Would recommend Jeff Schmitt Chevrolet to anyone looking to purchase a new or used vehicle. This last purchase made number 6 for me. Great people at Jeff Schmitt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918