CarMax Danvers

Great customer service will definitely be back No hassle no pressure to purchase anything and timely getting documents completed

The process was helpful, painless, and everything I've come to expect from CarMax. This is the third car I've bought, and it's always been a great process.

Great experience and knowledgeable employees who can help with any questions or challenges you may have. Great care and quick turnaround with the overall purpose.

No one contacted me. Very disappointing when this is a feature to get additional information and no one responds.

Dallas was a fantastic sales representative! He had such a positive and calming demeanor throughout the entire process. He asked thoughtful questions and never made assumptions, which we truly appreciated. He went above and beyond while helping my partner and me purchase two family vehicles and we couldn’t be happier! We highly recommend Dallas and will definitely be sending our family and friends his way. 😊

They market their cars at "market prices" and when someone brings in paperwork showing the market price ( Edmunds ) they don't honor it. Edmunds is partially owned and used by Carmax. They also state we don't mark down their prices. ON their own web site they have a section called marked down cars...

Such helpful and friendly staff, great communication online and in person, LOVE my new car!

Could do better sales people need better training and know what talk about to you!

I was hesitant to pay $150 to have a car shipped to my closest CarMax dealert that I might like to test drive. In addition to that, in general, everybody knows if you want a car with low miles aint cheap. So I decided to test drive and soon decided to purchase.. So psyched the mini countryman S All4 was perfect but a bit niche. Soon after the purchase within the 10 day return policy I was able to have the car assessed at Mini Dealer which gave the car an excellent bill of health, low miles, no defects, oil changes up to date who could ask for more. Bottom line, CarMax gives you the price for quality vehicles. This was our third car from CarMax in our family and Im releived that I won't have to deal with anything major for a while.

When no one else would work with me they would, lower payments then my buy here pay here car. I’m impressed.