CarMax Danvers

Dealing with CarMax was amazing easy simple steps. Customer service was great. Got my truck shipped from New Jersey to Massachusetts and up in Danvers, Dallas was the salesman handling my business. What a stand up guy. Great to talk to very respectful understanding and all around solid guy to have as a salesman. Couldn’t thank him enough.

This is my second time buying a car through CarMax - From trade-in to financing, they make the process so easy and painless.Highly recommend.

Great customer service will definitely be back No hassle no pressure to purchase anything and timely getting documents completed

The process was helpful, painless, and everything I've come to expect from CarMax. This is the third car I've bought, and it's always been a great process.

Great experience and knowledgeable employees who can help with any questions or challenges you may have. Great care and quick turnaround with the overall purpose.

No one contacted me. Very disappointing when this is a feature to get additional information and no one responds.

Dallas was a fantastic sales representative! He had such a positive and calming demeanor throughout the entire process. He asked thoughtful questions and never made assumptions, which we truly appreciated. He went above and beyond while helping my partner and me purchase two family vehicles and we couldn’t be happier! We highly recommend Dallas and will definitely be sending our family and friends his way. 😊

They market their cars at "market prices" and when someone brings in paperwork showing the market price ( Edmunds ) they don't honor it. Edmunds is partially owned and used by Carmax. They also state we don't mark down their prices. ON their own web site they have a section called marked down cars...

Such helpful and friendly staff, great communication online and in person, LOVE my new car!

Could do better sales people need better training and know what talk about to you!