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Tom's Trucks

(19 reviews)
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Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed

Inventory

See all 139 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2026.
Welcome to TOM'S TRUCKS We are your Truck Guys home of the best used trucks in Des Monies Iowa and surrounding area's. We have worked hard to build a reputation for selling high quality used trucks backed by extraordinary service. CALL US AT 515-265-5857 OR VISIT US ON LINE AT WWW.TOMSTRUCKS.COM
Quality Used Trucks in Des Moines

Reviews

(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everything on the lot is junk over priced,I called a salesman on a truck and said there was no rust,I drove 80 miles to look at it, a lot of rust on this truck. Wouldn't recommend to anyone!

Everything on the lot is junk over priced,I called a salesman on a truck and said there was no rust,I drove 80 miles to look at it, a lot of rust on this truck. Wouldn't recommend to anyone!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I will never consider this dealership again. They act like they don't care about selling cars or helping customers. I visited the dealership to check out a few diesel trucks. There were 3 salesmen there and not one of them wanted to get out of their chairs to help me. They acted like the customer is nuisance. The pics look good online, but the place is a dump. Looks like a bottom-of-the barrel, last resort type of place to go find a truck. Do not waste your time with these jokers.

I will never consider this dealership again. They act like they don't care about selling cars or helping customers. I visited the dealership to check out a few diesel trucks. There were 3 salesmen there and not one of them wanted to get out of their chairs to help me. They acted like the customer is nuisance. The pics look good online, but the place is a dump. Looks like a bottom-of-the barrel, last resort type of place to go find a truck. Do not waste your time with these jokers.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Attempted to contact Tom's Trucks multiple times to get additional information and pictures. Also tried to setup a time for in person inspection and test drive. Absolutely no response from this dealer. They don't seem to be motivated sellers, even to serious buyers. Customer assistance is non-existent!!

Attempted to contact Tom's Trucks multiple times to get additional information and pictures. Also tried to setup a time for in person inspection and test drive. Absolutely no response from this dealer. They don't seem to be motivated sellers, even to serious buyers. Customer assistance is non-existent!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Sales personnel was pleasant and gave answers that was relevant to my concerns , positive experience , thank you for the reach out!!

Sales personnel was pleasant and gave answers that was relevant to my concerns , positive experience , thank you for the reach out!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Terrible dealer won’t reach out after I asked questions about it. This isn’t the first time either

Terrible dealer won’t reach out after I asked questions about it. This isn’t the first time either

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Loved the fact they had alot of trucks but waited so long for someone to get back to me and still waiting so will look somewhere eles for a truck

Loved the fact they had alot of trucks but waited so long for someone to get back to me and still waiting so will look somewhere eles for a truck

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They never contacted me about the truck or more info about the truck so I wouldn't recommend them,very poor management

They never contacted me about the truck or more info about the truck so I wouldn't recommend them,very poor management

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a 30k suv and after driving off the lot a few hours later the cel light came on with multiple service lights. Come to find out they had reset it and did not fix anything that they said they had after we had test drive it a few days before. Refused to fix anything or honor anything. They try to hide everything that’s wrong along with not being honest. Typical shady dealer… Also be careful and check the car fax as they deal with a lot wrecked vehicles

Bought a 30k suv and after driving off the lot a few hours later the cel light came on with multiple service lights. Come to find out they had reset it and did not fix anything that they said they had after we had test drive it a few days before. Refused to fix anything or honor anything. They try to hide everything that’s wrong along with not being honest. Typical shady dealer… Also be careful and check the car fax as they deal with a lot wrecked vehicles

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The staff at Toms Trucks is A-1! I flew in from DC to purchase a truck. Staff met me at the airport and drove me over to the dealership. There the process was fast and easy. In and out. Great shopping experience!

The staff at Toms Trucks is A-1! I flew in from DC to purchase a truck. Staff met me at the airport and drove me over to the dealership. There the process was fast and easy. In and out. Great shopping experience!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These guys are absolute crooks!! I purchased a very expensive vehicle from them, I noticed a noise immediately and they said 'oh, it just needs bushings'. B/S!! It was not safe to drive and I ended up spending almost $2,000 in repairs just a few days after purchasing. It still needs more work, but they refused to help me. They took it to their mechanic, who did replace a couple parts but blamed my trusted mechanic for fixing stuff it didn't need. Problem is Tom's undercoated EVERYTHING, including all suspension parts so you couldn't tell by visual inspection anything was wrong. All parts replaced by my mechanic were steering related, which was the initial complaint (sloppy steering) and it STILL isn't fixed. Toms refuses to do anything more on it. These guys are complete crooks that need to be shut down. DO NOT GIVE THEM YOUR BUSINESS!

These guys are absolute crooks!! I purchased a very expensive vehicle from them, I noticed a noise immediately and they said 'oh, it just needs bushings'. B/S!! It was not safe to drive and I ended up spending almost $2,000 in repairs just a few days after purchasing. It still needs more work, but they refused to help me. They took it to their mechanic, who did replace a couple parts but blamed my trusted mechanic for fixing stuff it didn't need. Problem is Tom's undercoated EVERYTHING, including all suspension parts so you couldn't tell by visual inspection anything was wrong. All parts replaced by my mechanic were steering related, which was the initial complaint (sloppy steering) and it STILL isn't fixed. Toms refuses to do anything more on it. These guys are complete crooks that need to be shut down. DO NOT GIVE THEM YOUR BUSINESS!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
2.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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