Fairfield Subaru

I had taken my car several times to Roseville auto Mall Subaru. I have found that Fairfield gives me superior service with much much less less hassle. I would recommend them before anybody else. Thank you for your help with all my issues.

Very nice very good very efficient very quick very good communication did not wait long

I had a great experience with Eric. He was honest with his service and advice.

Excellent service. Cost is too high. I dealt with Eric and he was very good.

I want to be completely honest and upfront when I say that after my initial unprofessional interaction with Aman from sales over the phone, I did not think I would be purchasing a vehicle from Fairfield Subaru. I was spoken to in a rude tone and things were said that should not have been at all especially when I was coming in paying all cash. It left a bad impression. However, shortly after, I received a call from Josh, the Sales Manager. He took the time to speak with me, listen to my concerns, and set everything straight. He made me feel heard and handled the situation exactly the way a manager should. Honestly, Josh is the reason I even decided to make the drive out to Fairfield to look at the car. From that point forward, my experience completely changed. I want to give a huge thanks to Josh and Janie for helping me through the entire purchasing process. They were both professional, kind, knowledgeable, and straightforward from beginning to end. There was never any pressure, and I always felt like I was being treated fairly. As someone who is a Subaru enthusiast and currently owns three Subaru STIs, walking into Fairfield Subaru and seeing all of the older Subies throughout the dealership was really cool. It immediately felt like I was in a place where people genuinely appreciated these cars. Purchasing a 2020 STI that had clearly been well taken care of was a special experience for me, and the team understood that. I also had the pleasure of meeting Jonathan, the Parts Manager, who took the time to show me a couple of the cool Subies around the dealership. Wahid, one of the owners, also came over to introduce himself towards the end of my purchase and was genuinely excited for me about purchasing the STI. Those little interactions really stood out to me. At the end of the day, what started off as a disappointing experience turned into an exceptional and straightforward purchase. Fairfield Subaru did the right thing, treated me fairly all the way through, and made me feel like I walked out not only with another STI, but with some new friends along the way. As a Subaru STI die-hard, I’m especially happy knowing this car is going to a forever home where it will be appreciated and taken care of. Thank you to everyone at Fairfield Subaru who played a part in making this happen. I truly appreciate everything you guys did to turn the experience around and make it a positive one. I’ll see you guys again next year for a service appointment — and, of course, to say hello and check out some more Subies. Might even bring my ‘04 by so you can all take a look! Cheers! 🤙🏽🏁

Excellent service. I was entertained right away upon arrival. Brian was respectful, efficient, and easy to work with.

My experience was great !!! service from sales associate was superb !! He took the time to show me wverything on my new vehicle !!!

Fantastic service department. 5 star service. All employees I dealt with were nice and professional.

Excellent experience buying my new Subaru Outback at Fairfield Subaru. I recently purchased a new Subaru Outback from Fairfield Subaru and couldn’t be happier with the entire process. From the moment I walked in, everything was straightforward, professional, and quick—no high-pressure tactics or drawn-out negotiations. A huge thank you to salesman Tony Richardson. He was knowledgeable, patient, and made the whole experience seamless. He answered all my questions clearly, walked me through the options without pushing anything unnecessary, and kept things moving efficiently. The paperwork was handled quickly and transparently, and I was driving off the lot sooner than I expected. Highly recommend Fairfield Subaru and especially Tony Richardson if you’re looking for a smooth, no-hassle car-buying experience. Great service all around!

I was kept informed of the progress the whole way through by text or phone. Fairfield Subaru had to order my part from out of state and it arrived in one day! They got it installed and I was on road really fast. Thanks again!