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Maserati of Wilmington Pike

(421 reviews)
Visit Maserati of Wilmington Pike
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–5:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (484) 319-4379 (484) 319-4379
Used (484) 880-4530 (484) 880-4530
Service (484) 551-3072 (484) 551-3072

Reviews

(421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maserati of Wilmington Pike from DealerRater.

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Great, like always.

Great, like always. I called about a flat tire, they got me in right away and the tire was replaced in 20 minutes. The service there is awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always a fantastic experience at this dealership.

Always a fantastic experience at this dealership. I got my car back super clean. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

As soon as I pulled up to the service department I was

As soon as I pulled up to the service department I was greeted immediately. They took my vehicle and addressed my issue. I waited in the customer service lounge until they were finished. It was my choice to wait. They sent me a video and also explain in person what they were doing. I am overall very satisfied with the service department. I would highly recommend them for any Maserati service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best dealership I've ever dealt with.

Best dealership I've ever dealt with. The people are so kind and accommodating. A real pleasure to deal with. Getting service on my car is seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We're pleased to know that our team at Maserati of Wilmington Pike could make your experience enjoyable and seamless.

Fantastic, start to finish.

Fantastic, start to finish. Excellent customer service, clean and comfortable facilities and loaner vehicle, and a reasonable invoice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and very helpful Pleasant and

Excellent service and very helpful Pleasant and knowledgeable staff Very painless experience Looking forward to next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Paid 4 hours service charge and it took 2 hours.

Paid 4 hours service charge and it took 2 hours. This place just keeps finding ways to charge more than everyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff, very easy to deal with.

Great staff, very easy to deal with. All around great dealership. Will be back for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind words about Maserati of Wilmington Pike. Looking forward to helping you with service next time.

Terrible service experience from start to finish.

Terrible service experience from start to finish. Had an 8:30am appointment that I made via phone. When I arrived, the techs seemed surprised and said they didn’t open until 9. No service manager to be found. No accountability to be found. Everyone passing the buck and blaming their call center. Website says service hours are 8-5 on Saturday. GM suggested my best bet would be to contact him directly next time to make a service appointment. Not exactly a ringing endorsement of the current process they got going on over there. Two hours for an oil change. Tony from the call center said I should expect 60 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great people and great service.

Great people and great service. Everyone is very knowledgeable. The service is always performed quickly and my car comes back in perfect, clean condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We’re happy to hear that our team provided knowledgeable and efficient service. Feel free to reach out anytime.