Reviews
ALM Kennesaw is an amazing dealer.
ALM Kennesaw is an amazing dealer. After getting turned around at other dealerships, Andy worked with me to find the right vehicle for our family and went above and beyond the typical customer service experience! Bravo Zulu guys, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Andy for your help and trying all that you did.
Thank you Andy for your help and trying all that you did. I Appreciate you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Disappointed
I purchased a used Cadillac Escalade from ALM Kennesaw. They didn’t fulfill their obligation of repairing my vehicle when I had 3 major issues after leaving the dealership!!! My Salesman, Grant, assured me that he was gonna make sure everything was taking care but of course that’s not the case!! Now they’re saying that I’m gonna have to pay for the remainder of the repairs, they can’t find out what’s causing my vehicle to shake and vibrate at 70+mph
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The car I bought had a huge dent they promised to take
The car I bought had a huge dent they promised to take out— took it out but the paint job is absolute crap. Looks like spray paint, entirely different shine than the rest of the car including the fact they never buffed out the sand job. Sent a picture to the salesman, got completely ignored. So many hidden issues with the car. Broken brake light, sunroof broken. And only one key that doesn’t even work. All hidden until we closed. Strategic marketing. You’ve been warned. They don’t give a rip about you, just your wallet.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Dogdavs. We’re sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. Our goal is for everyone who comes in contact with us to feel valued and respected, so if you could email us at feedback@almcars.com, we’d love the opportunity to discuss your concerns further with you.
Fast, friendly, great service from Andy.
Fast, friendly, great service from Andy. Would highly recommend to others when buying a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us such a wonderful review, jpowell825. Our team is glad to hear that you enjoyed working with us. Your review confirms that we take great pride in our exceptional service, and we are committed to meeting your expectations. We appreciate your feedback again and hope to see you soon!
I really loved the experience I have had.
I really loved the experience I have had. Everyone was so nice and welcoming. They have not let me down with anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us such a wonderful review, Jada. Our team is glad to hear that you enjoyed working with us. Your review confirms that we take great pride in our exceptional service, and we are committed to meeting your expectations. We appreciate your feedback again and hope to see you soon!
Andy was very precessional & thoghtful of my bugget.
Andy was very precessional & thoghtful of my bugget. He came through and delivered exactly what I was looking for, I would definitely recommend him & this dealership as a whole to family & friends!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First class treatment from the moment we walking in the
First class treatment from the moment we walking in the door! Highly recommend ALM Kennesaw for your next dream vehicle. Friendly and knowledgeable staff on all makes and models.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr.Andy was extremely patient and helpful. I will
Mr.Andy was extremely patient and helpful. I will definitely refer my family and friends. Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
10 out of 10 would drive over 2 hours away to buy from
10 out of 10 would drive over 2 hours away to buy from them again! The car was priced very fair and as described. The process was effortless!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car