Reviews
Excellent service from start to finish. Friendly staff, fair pricing, and a smooth buying experience. Very happy with my vehicle and would gladly recommend JDM Auto to friends and family.
Excellent service from start to finish. Friendly staff, fair pricing, and a smooth buying experience. Very happy with my vehicle and would gladly recommend JDM Auto to friends and family.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They never responded to my multiple inquiries for the Subaru STI. It was very disappointing
They never responded to my multiple inquiries for the Subaru STI. It was very disappointing
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought my first JDM car here and the staff was incredibly knowledgeable. They walked me through every detail and made sure I was comfortable before driving off the lot.
Bought my first JDM car here and the staff was incredibly knowledgeable. They walked me through every detail and made sure I was comfortable before driving off the lot.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If you’re in the market for a reliable vehicle, I highly recommend checking out JDM Auto
If you’re in the market for a reliable vehicle, I highly recommend checking out JDM Auto
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Drove from PA to Virgina to look at car (2009 Saab 9-3 SportCombi, they knew I'd be there and what time. I talked to them all week preparing to go buy car. Not only was the car not ready at the location, they didn't even wash it, So much dirt I couldn't tell the condition of the paint, but after they didn't disclose dents on roof, dents on drivers side. (even after explicitelyu asking them if there were dents or door dings), I was pissed! To top it off, on the first drive, it's engine is missing so bad it's almost un-driveable. Bucking and zero power. I was scared I wouldn't make it back to their lot... Totally dishonest in the representation for a premium price. Took a total of 5 minutes to realize I was lied to about condition and they didn't care I drove 6 hours to see the car. Not a happy person.
Drove from PA to Virgina to look at car (2009 Saab 9-3 SportCombi, they knew I'd be there and what time. I talked to them all week preparing to go buy car. Not only was the car not ready at the location, they didn't even wash it, So much dirt I couldn't tell the condition of the paint, but after they didn't disclose dents on roof, dents on drivers side. (even after explicitelyu asking them if there were dents or door dings), I was pissed! To top it off, on the first drive, it's engine is missing so bad it's almost un-driveable. Bucking and zero power. I was scared I wouldn't make it back to their lot... Totally dishonest in the representation for a premium price. Took a total of 5 minutes to realize I was lied to about condition and they didn't care I drove 6 hours to see the car. Not a happy person.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Had a great experience at JDM! I initally thought the prices were a bit high, but once Jasper explained all the services and work that had already been done on the car, I felt much more confident in the value he was super helpful, patient, and made the car buying process smooth and stress-free. Rose in finance was also amazing and helped me get into a car. Highly recommend JDM if you're looking for great service and a team that really cares!
Had a great experience at JDM! I initally thought the prices were a bit high, but once Jasper explained all the services and work that had already been done on the car, I felt much more confident in the value he was super helpful, patient, and made the car buying process smooth and stress-free. Rose in finance was also amazing and helped me get into a car. Highly recommend JDM if you're looking for great service and a team that really cares!
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Was helped and treated like I wore a suit and tie and was important and mattered
Was helped and treated like I wore a suit and tie and was important and mattered
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought my daughter's first car with JDM and it was a great experience! First I was greeted with their friendly and welcoming staff, and they showed me the car. The car was spotless like I expected from the pictures. My daughter loved the car and I definitely would buy from here again.
I bought my daughter's first car with JDM and it was a great experience! First I was greeted with their friendly and welcoming staff, and they showed me the car. The car was spotless like I expected from the pictures. My daughter loved the car and I definitely would buy from here again.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a Volkswagen Tiguan for my daughter, knowing all the services have been done prior to sale was wonderful.
Bought a Volkswagen Tiguan for my daughter, knowing all the services have been done prior to sale was wonderful.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
JDM auto had a wide selection of vehicles, all of which were well-maintained and presented beautifully. Even though I ultimately didn't purchase a car, I was impressed by the professionalism and transparency of the staff. I would highly recommend this Dealership to anyone in the market for a used car.
JDM auto had a wide selection of vehicles, all of which were well-maintained and presented beautifully. Even though I ultimately didn't purchase a car, I was impressed by the professionalism and transparency of the staff. I would highly recommend this Dealership to anyone in the market for a used car.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase