Crain Hyundai of Fort Smith

We moved out of the area and we still come back here to buy our cars. We haven't found another dealership that treats us like family. From the moment you walk in you feel welcomed. This goes for the service department too. Joe Pulliam is the best! Timmie Minks(finance guy) was a pleasure to work with. Josh(sales guy) was very knowledgeable and went above and beyond. I will always buy from Crain Hyundai, because satisfaction after the sale is just as important and Joe Pulliam has never let us down.If you are new to the area or even if you live in NWA like us take the trip I promise you won't be disappointed.

We moved out of the area and we still come back here to buy our cars. We haven't found another dealership that treats us like family. From the moment you walk in you feel welcomed. This goes for the service department too. Joe Pulliam is the best! Timmie Minks(finance guy) was a pleasure to work with. Josh(sales guy) was very knowledgeable and went above and beyond. I will always buy from Crain Hyundai, because satisfaction after the sale is just as important and Joe Pulliam has never let us down.If you are new to the area or even if you live in NWA like us take the trip I promise you won't be disappointed.

I’ve got just 3 words to say about the service provided by the employees @ Ft Smith Crain Hyundai ...Simply the Best! Love them so much!

Very happy with my experience Justin hall helped me and guided me thru the process and got the car I wanted. happy to have come to this dealership

Hey car buyers. Went to close loan. Finance Manager added an extra thousand in the paperwork. Sales manager backed him. Both Blamed salesman. NO DEAL

I purchased a used 2017 Elantra and could not have had a worse experience. If you’re considering purchasing a vehicle from this dealership, DON’T. They do not provide the “phenomenal customer service” they rave about on their website, and do not stand behind their vehicles when they have mechanical issues four days after a sale. When braking on the interstate four days later, the car violently shook. I tested this out a few more times and it was clearly a safety problem. I contacted the salesman who would not give me a straight answer on getting the car into a service department until almost a week later. They refused to look at the vehicle without charging a $120 diagnostic fee and refused to fix the problem. Their reasoning? Because their mechanics didn’t make any notes about the shaking during their inspection. But that’s the point – their mechanics missed it and they refused to fix the problem. I had to take it to the Bentonville Crain dealer, who helpfully let me know it was actually a warranty repair and the inspection should have caught it if they would have driven it on the interstate. They fixed the warped brake rotors and were very apologetic. Not only did Crain Ft. Smith refuse to fix a mechanical problem with the vehicle only four days after the purchase, they didn’t even inform me it would be a warranty repair. Never buy a vehicle from this dealership unless you want to be jerked around.

Wow, this was my first time inside Crain Hyundai in Fort Smith Arkansas! Our salesman Zachary was very very personable, and Joe Pulliam the general manager was very cordial and accommodating! We found great value in our new used car! My mother is very pleased! We will be back!! Jeff

We had a great experience. Doug Aston our salesman was very polite and honest. The experience went smoothly working with our salesman, sales manager, and business manager. We love our Tucson.

Came in today to find a new used vehicle for my mother! She and I were very delighted with all the choices, and the great job that Zachary did helping us! Additionally meeting Joe Pulliam the general manager who is very cordial and accommodating, everybody did a great job to make our deal happen! Heard about it on KTCS 99.9 live broadcast... Jeff

I have bought multiple vehicles from Joe and have had a wonderful experience every time. Definitely high quality service and sales to go along with a great product in Hyundai. Will buy from here till I die.