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Crain Hyundai of Fort Smith

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (292 reviews)
Visit Crain Hyundai of Fort Smith
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (479) 231-3453 (479) 231-3453
Used (479) 231-3470 (479) 231-3470
Service (479) 231-3411 (479) 231-3411

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My buying experience

My salesman Jared Tomlinson went out of his way to accommodate me throughout the sales experience. He, along with Scotty Dunham and Gil Smith, made the entire experience a pleasant one. Cinda and Candy were also very helpful as well. I would highly recommend anyone to purchase their vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Na

It was OK just wish was able to work a better del to get payments down to where I would have liked them to be.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Santa Fe

It was fine! Love my Santa Fe. Just wish someone could diagnose and fix the transmission problem. It is a safety issue and I'm becoming more and more frustrated! Wish I would have noticed it before buying. When you buy a brand new car the last thing you want is problems before there is a 1000 miles on it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Owner

John Powell was very knowledgeable, efficient, helpful, and professional to work with, I was comfortable with all the questions I asked . He is informative and it was nice working with someone who knows their job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shayla Place's review

I had a good experience. Everyone was very nice. We were offered water. They had clean bathrooms. They also had vending machines making it easier to be there for a few hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Driving a tucson

We said we wasn't going to buy the 1st car but this one had all that we wanted. We liked the friendly sales person. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Place to do Business

My wife and I felt that everyone was very professional and upfront. We felt that they worked very hard to give us the best deal and win our business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

Buying our new 2017 Santa Fe was truly an excellent, no pressure experience and we recommend Crain Hyundai if you are looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant buying experience

Our buying experience was very pleasant, the salesman Jared Tomlinson was very professional, knowledgeable and courteous as was the sales manager Scotty Dunham...This dealership is one of the very few to where you don't feel pressured to purchase, they listen to what you want and then make suggestions on what vehicle will best suit your needs. A role model dealer in my opinion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

I was needing something to help my family around the farm. The salespeople took time to listen to my needs and then helped pick out the best car for me. They are eager to please and make purchasing a new car fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.