Reviews
I contacted this dealership out of state, I have always
I contacted this dealership out of state, I have always need skeptical about buying cars online. AJ my salesman put me at ease sending messages every day, updates throughout the process. Photos and videos of the vehicle I purchased. Very friendly and great customer service. I bought a 2019 Chevy Silverado 2500 from them it was in great condition in the photos and videos sent to me through text. When it arrived it had some scratches that weren’t on there because shipping but I contacted AJ and send him the photos of the damages and he sent me all the information needed to get it fixed up. Thanks again for the awesome service and peace of mind. Truck is amazing!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE!
BUYER BEWARE! I bought a 2023 Tahoe from this place. I was told it was in great condition. I was out of state and based on the pictures and the salesman’s word I wired them payment. The vehicle arrived and is covered in HAIL DAMAGE and the it had 2000 more miles than advertised. The HAIL DAMAGE is in excess of $7500. They told me it was AS-IS and they wouldn’t take it back or help with repairs. They won’t even call me back. DO NOT TRUST THIS BUSINESS
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
HOLA : Porfavor borrar si no es permitido , solo quiero
HOLA : Porfavor borrar si no es permitido , solo quiero poner en alerta a todas las personas que buscamos carros , que jamas vallan a este lugar , mi amiga compro un carro cash, ellos me dijieron que llevara el carro para arreglarlo de una luz y rayones, despues de 1 mes que no se lo querian entregar fue y tuvo que llamar a la policia jamas le arreglaron el carro , ella confie en ellos y mas porque estaban haciendo ayuno para DIOS , PERO VEO QUE ELLOS SON HIPORITAS Y SOLO ROBAN A PERSONAS HONESTAN QUE TRABAJAMOS PARA COMPRAR NUESTRAS COSAS , QUE VERGUENZA QUE POR $300 0 500 maximo de una luz NO TENGAN PALABRA DE HOMBRES SINO DE PAYASOS ,QUE VERGUENZA SER LA MAMA SE ELLOS !!!! SON LOS QUE ESTAN SENTADOS ALA ENTRAR DEL DEALER ! asco de personas !!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to do business, from mild to exotic.
Great place to do business, from mild to exotic. Impressive inventory. Straight forward business. willing to work with me as a buyer, fair trade in value, etc. Polite and there to meet your needs. Very open communication with Kevin during the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall I had an excellent experience at this car
Overall I had an excellent experience at this car dealership the salesman was understanding as far as my budget and got me in a vehicle I love rolling in!! I also referred my aunt
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you
Thomas was so much help and very kind if you r looking to buy a car this is definitely the car lot I would definitely recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Adam was great he took care of me and made sure all my
Adam was great he took care of me and made sure all my needs were met he even took the time to help me set up my Bluetooth and show me around my new SUV. I had a ton of questions and concerns, and Adam did his thing he answered all my questions and when he didn't know he was honest to me and did his best to find out the correct answer. I was so happy with my purchase that the next day my father and I came back and he purchased a jeep from Adam that he saw when I got my truck. If you or anyone you know need a new car I definitely recommend you go see Adam @guaranteed motor cars in Lansing Illinois.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow I found just what I was l looking for awsome.
Those guys were great professional and awesome. The was full of good deals clean good looking vehicles the were in mint conditions glad I went
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not buy here
DO NOT BUY HERE! I worked with David and was guaranteed multiple times that the car I was buying had no issues. I asked many times if there were chips, scratches, dents, etc, and was told no. Arrived from the airport to see that there is well over $5000 in paint issues alone. Oh, and the front bumper was being held on by a zip tie. The grill was being held together with electrical tape. David told me 15 minutes before I arrived that he would not be there and that someone else could help me. Only to find that person was not there either. Now off to deposit my downpayment check, only hoping that it is a good check. Oh, and now we just found out after arriving that there is fraud on my account. This place was the only place I gave that card to recently. Please note that this is also a very sketchy neighborhood. Was told by the Uber driver that we really shouldn't be there alone. He was nice enough to wait a but to make sure we were ok.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Such an amazing experience!
This dealer ship is AMAZING! These cars are clean and ready to go. I got all the respect in the world at this dealership! I definitely recommend. I will never go anywhere but this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase