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Guaranteed Motor Cars

(81 reviews)
Visit Guaranteed Motor Cars
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
(219) 961-2170 (219) 961-2170

Reviews

(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guaranteed Motor Cars from DealerRater.

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Purchased my 2017 Mercedes C300

I purchased a Mercedes C300 from Guaranteed recently, I absolutely fell in love with it only 20k miles. My salesman Nick was able to help with questions I had regarding the vehicle. The finance manager Shawn helped me out with my Capital One pre- approval. Nick made it a very easy buying experience and made sure I test drove the car before anything to make sure I liked the car in the first place. Their customer service is excellent and I will be referring everybody I know to them. Awesome job Guaranteed Motor Cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Award winning Experience

My experience with Guaranteed was amazing I came and seen the vehicle I wanted multiple times before I finally decided to purchase last night. The staff here is a very welcoming, hassle-free, and quick process. Knew which car I wanted and they made it work for me. Glad I came here love my new Fusion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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HIGHLY RECOMMENDED GOOD QUALITY

Seen the car I was looking for, Called and scheduled and appointment. I was very impressed. Amazing staff great photos on the car just as described.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Purchased my 2nd Vehicle from Guaranteed Motor Cars. I have never felt so welcomed inside a dealership. The moment you walk in I noticed everyone willing to help assist. This dealers service is amazing ⭐️⭐️⭐️⭐️⭐️ I was helped by David and Nick, they paid attention to my needs and concerns. The interaction between us did not make me feel pressured at all, they were very knowledgeable and gave us great advice. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great deal, best transparency

I've been shopping for a gla250 for a few weeks now. My hunt for this vehicle wasn't easy at all. I called and talked to a few other dealerships We even went to Drivetime in Highland and it was a hard decision but im glad we made our choice and purchased from here. They beat Drivetimes price on the same vehicle and they also managed to give us a better monthly payment which helped. The finance guy was nice enough to fight for a better payment for us and also give us an extended warranty at a better price. I recommend anyone in the market for a nice used car to give these guys a try first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got me low payments

I got a great deal walked out with a 250 car payment, Thank god for Guaranteed Motors i have bad credit and knowing i was in a bad situation. i thought i would give them a try and they made it happen for me. So thankful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great atmosphere! They stand behind there word

Purchased my Chevy Tahoe i found on Cars.com very satisfied with they way they take care of there clients. I am a satisfied customer and will be back again for me next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Been searching for a CTS and found it here

David and Nick were very consistent and very polite in everything that needed to be done to get things done the right way. I highly recommend this dealership for future purposes. They helped me and my son purchase the CTS we have been on the search for with great low payments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience here

The best place to go thank you so much to the entire staff they are awesome and thanks to the whole team in finance for being patient and understanding. I came to Guaranteed knowing i had bad credit but they made it work they promised they will get me approved and kept there word. Im satisfied with my purchase and glad they didn't let me down. They helped us out i highly recommended!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Flew from Syosset, New York for a 2015

I purchased my vehicle from Guaranteed Motor Cars about a month ago. Id like to share a bit about my phenomenal experience in buying my car from Guaranteed Motor cars. I've been searching online for a specific all black on black 2015 S550 coupe and came across this one here it had everything I was looking for All black AMG wheels, black grill, blacked out lights everything I was on the hunt for. I called and spoke to Shawn very polite gentleman handled all my documents professionally. I had more questions and concerns about the vehicle that I wanted answered he directed me to the GM David. He explained and answered all my questions I had about the vehicle. Then I made the decision to continue with the purchase they offered to deliver it, but me being the person that wants to see it in person. I left a deposit on the car and booked a flight for the next morning from Syosset, NY. I wish I saved my self the trip and got it delivered the vehicle was exactly as described in the description and photos and just like David had mentioned. It was a very smooth process. Very generous people offered us lunch.The whole transaction took us less than an hour and I was on my way back to New York. Will do business again here in the future. I do recommend these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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