Luxury Auto Selection

4.5 out of 5 4.5

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 2, 2020

    I found the car I was looking for at this dealership - used BMW 3 series manual transmission with low mileage. I travelled to the dealership from Grand... Rapids, Michigan and found the car largely as described by Robbie on the phone. I gave Robbie an estimated arrival time the previous day and when I arrived the car was pulled up and ready for me to test-drive. Impressive! I couldn't believe how quickly Robbie took care of the paperwork, I had inspected the car, test-driven it and taken care of the paperwork well within 2 hours. It was all a very pleasant experience. On the way back to Michigan the car did not handle as it should at highway speeds so I took it to a garage here and they told me one of the rear shocks was broken and they would need to replace both rear shocks. I called Robbie and he agreed to send me a check for the cost of the repair. He was true to his word. I highly recommend Luxury Auto Selection and if I am in the market again for a genuine used German car or SUV I would definitely go to Robbie.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 21, 2020

    I am still currently in the car shopping market, looking for a Range Rover sport preferably. I would like to continue to shop with a new dealer.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2018

    I recently bought a used LR4 from Robbie and Jamie at Luxury Auto Selection. From the minute we walked in it was the most relaxed, pressure free, car... purchase I’ve experienced. Wayyyy better than the endless haggling and upsell after upsell that happens at a regular dealership. The selection of cars is impressive and overall the customer service was just great. I’d buy from these guys again for sure.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 31, 2018

    Very tight place to get into. But they only have the best cars available. Purchased a 2009 Audi S5 and it was well worth it. Quick and to the point was... able to get out of there quickly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2018

    I drove down from Canada to pick up a 2004 corvette, they said it was immaculate and they were right! The car was excellent the guys were awesome to deal... with and the whole experience was easy! I would 100% recommend buying from here!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2017

    This dealership is Very professional and the customer service is fantastic.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    October 24, 2017

    I bought a 2015 Jeep Wrangler sight unseen and had it shipped. It was the year, color, and options I was looking for so I just closed my eyes and went... for it. Robbie Abbas was responsive to my questions and shipped the vehicle quickly. The Jeep was in the condition he said it was and that's clearly the most important thing. The only reason I'm giving 4 stars instead of 5 is that the interior of the Jeep was pretty dirty, with sand in the carpet and trash stuffed in the back seat pockets. It was clearly not cleaned inside, only outside. Also, the title paperwork was slow to arrive and I barely (by 2 days) missed getting charged a late fee by the DMV.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    July 11, 2017

    Didn't buy a car but test drove a BMW X5. There are definitely a ton of problems with the car as a ton of "Engine Malfunction" "Lowered Power" "Service... Immediately" lights came on. They asked me what I did to it as a joke when I came back. Not very funny, I took time out of my day to try out a car that shouldn't be advertised for sale in great shape.....

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 3.0 out of 5
    June 19, 2017

    I purchased a 2005 Mercedes sl500. on line.The purchase was timely and the car delivered in a timely manner. There were several scratches on the... hood and fenders. I never received the title and bill of sale with the car as I have in the past with other online car purchases. I emailed Robby at least three times requesting my documents and expressing my displeasure with the cars condition.To date I have not received any response nor have I received the documents necessary to register the car.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2017

    Last Wednesday I purchased a 2011 Mercedes-Benz E-550! This was the most pleasant car buying experience in all of my 50 years of life! Robbie Abbas and... Jimmy Alomia were wonderfully helpful during the selection process of the perfect vehicle for me! They were great during the financing experience and ultimately through the delivery process! I would highly recommend Luxury Auto Selection located at 4580 N. Elston Avenue in Chicago!

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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