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Auto Boutique of Columbus

(713 reviews)
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Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2026 state dealer award
View 6 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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(614) 468-5863 (614) 468-5863

Inventory

See all 607 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2016.
Auto Boutique is Columbus Ohio's premier auto retailer. With over 5 years in the business we look forward to continuing our existing customer relationships and maintaining our reputation for honest professionalism.

Our business is made up of a collective of experts. From carefully curating our catalog of vehicles to providing quality repair services we leverage our extensive experience to offer our customers solutions and advantages. When you choose Auto Boutique you can expect the best service in the city.

We invite you to contact us stop by our office at 1800 Georgesville Square Drive Columbus Ohio 43228.
Columbus' Premier Selection. Fine Automobiles. All makes and models.

Meet our employees

Reviews

(713 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Boutique of Columbus from DealerRater.

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I don’t even know how to start this but buying a car here has hands down been the worst experience I’ve ever had. I bought a 2020 Toyota Camry xse and from the start they have continuously lied to me starting with the wheels they said weren’t bent but then doubled back and had them all fixed cause they were in fact bent then they told me that the breaks i told them felt weird were good, come to find out all 4 calipers are about to go out (torn boots rusted and seeping break fluid which ran threw my break pads and now warped my rotors and they’re refusing to fix even tho I brought it up within the 30 days safety guarantee. (Their warranty guy said he personally would run with those calipers despite them obviously failing) then to top it all off the transmission whines which I have a warranty for and they’re straight up lying to me saying they don’t here it even tho I had it diagnosed and confirmed bad at a shop along with the breaks. There is metal shavings and the fluid is burnt and smells metallic even tho the fluid was just changed a month ago oh and when I bought the car they told me the whine was “normal for these cars” but now they don’t hear it supposedly. I would recommend if you get a car from here take it for a pre inspection cause they will try to get over on you if they can !

I don’t even know how to start this but buying a car here has hands down been the worst experience I’ve ever had. I bought a 2020 Toyota Camry xse and from the start they have continuously lied to me starting with the wheels they said weren’t bent but then doubled back and had them all fixed cause they were in fact bent then they told me that the breaks i told them felt weird were good, come to find out all 4 calipers are about to go out (torn boots rusted and seeping break fluid which ran threw my break pads and now warped my rotors and they’re refusing to fix even tho I brought it up within the 30 days safety guarantee. (Their warranty guy said he personally would run with those calipers despite them obviously failing) then to top it all off the transmission whines which I have a warranty for and they’re straight up lying to me saying they don’t here it even tho I had it diagnosed and confirmed bad at a shop along with the breaks. There is metal shavings and the fluid is burnt and smells metallic even tho the fluid was just changed a month ago oh and when I bought the car they told me the whine was “normal for these cars” but now they don’t hear it supposedly. I would recommend if you get a car from here take it for a pre inspection cause they will try to get over on you if they can !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The salespeople were kinda and didn't pressure. It was a smooth and pretty fast transaction. They will work with you on price as well. Amie Hoff was our saleslady and she was great. However I was told that the battery, which was severely corroded. Tested okay and was cleaned up. It was not and still looked the exact same. Either way, I bought it as is and it's my fault for not checking again before pulling off the lot. It could have been forgotten about but I'm not trippin. I've got one too throw in it.

The salespeople were kinda and didn't pressure. It was a smooth and pretty fast transaction. They will work with you on price as well. Amie Hoff was our saleslady and she was great. However I was told that the battery, which was severely corroded. Tested okay and was cleaned up. It was not and still looked the exact same. Either way, I bought it as is and it's my fault for not checking again before pulling off the lot. It could have been forgotten about but I'm not trippin. I've got one too throw in it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very organized and clean dealership. But the car had been in an accident and they had painted it and buffed it and were selling the car as it as if it had never been in one. it may not have been reported, but it had definitely been in an accident.when I asked about the no haggle price guarantee they said they wouldn’t compare it to another Mazda that had been in an accident, even though I clearly had. Just another example of a dealership being dishonest. .. probably thought nobody would notice or the customer would be too stupid to notice.

Very organized and clean dealership. But the car had been in an accident and they had painted it and buffed it and were selling the car as it as if it had never been in one. it may not have been reported, but it had definitely been in an accident.when I asked about the no haggle price guarantee they said they wouldn’t compare it to another Mazda that had been in an accident, even though I clearly had. Just another example of a dealership being dishonest. .. probably thought nobody would notice or the customer would be too stupid to notice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome dealership with tons of options very friendly staff and a fast process definitely recommend

Awesome dealership with tons of options very friendly staff and a fast process definitely recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great service from Chase and everyone at Auto Boutique from the front desk to the last step everyone was so helpful

Great service from Chase and everyone at Auto Boutique from the front desk to the last step everyone was so helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Got a beautiful Tesla from Auto Boutique, white interior just what I wanted! Shout out to Chase and team helping me get it done

Got a beautiful Tesla from Auto Boutique, white interior just what I wanted! Shout out to Chase and team helping me get it done

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We found a year-old vehicle for a fair price. Working with Annie was seamless on the purchase.

We found a year-old vehicle for a fair price. Working with Annie was seamless on the purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Chase was very good help the car is good and was very clean thank you auto boutique for the help

Chase was very good help the car is good and was very clean thank you auto boutique for the help

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great people and very quick and professional staff and on-site staff was very helpful in getting my car ready.

Great people and very quick and professional staff and on-site staff was very helpful in getting my car ready.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Come see Ray Tolbert at Auto Boutique. I was very impressed with not only how much knowledge he has, but also the level of professionalism shown. You can tell he cares about the customers needs.

Come see Ray Tolbert at Auto Boutique. I was very impressed with not only how much knowledge he has, but also the level of professionalism shown. You can tell he cares about the customers needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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